Adam & Eve Reviews

Name: Adam & Eve
Rating: 2.00

2.0 Rating 102 Reviews

22 %

of reviewers recommend Adam & Eve

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Metrics

2.0

Based on 102 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Adam & Eve 5 star review on 26th March 2025

Anonymous

Anonymous // 01/01/2019

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“Ordered through their texts to get discount and free items it claimed. I received the discount but ZERO free items. The local adult store gives out tons of free samples on stuff. Avoid Adam and Eve and shop local. This place is a rip off.”

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Posted 6 months ago

“The store was nice and clean. Bee was very knowledgeable and helpful.”

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Posted 8 months ago

“What a rip off!”

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Posted 8 months ago

“just say not care Adam & Eve custo'mer service +1 ( 8O5) 41O 56OO Adam & Eve PHON'E NUMB'ER +1 ( 8O5) 41O 56OOis so rude to paying customers, the lady literally thought she put me on hold while speaking to another agent calling me a liar and other names and when I let her know I heard everything she denied like I did not just hear what she said. The email customer service is no better they are just as rude, this company does for its customers and will fight tooth and nail to issue a refund even though you had purchased package insurance.”

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Posted 8 months ago

“Had an expensive package that went missing from Adam and eve, I call customer support because I was getting no help via email let's just say customer service is so rude to paying customers, the lady literally thought she put me on hold while speaking to another agent calling me a liar and other names and when I let her know I heard everything she denied like I did not just hear what she said. The email customer service is no better they are just as rude, this company does not care for its customers and will fight tooth and nail to issue a refund even though you had purchased package insurance.”

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Posted 9 months ago

“. The work describes a Adam & Eve CustOm'er SER VICE (8O5 41O) 56OO ADAM&EVE..PHO NE NUMbER)-divine vision experienced by Peter through Jesus Christ. It delves into a vision of the afterlife (katabasis), and details both heavenly bliss for the righteous and infernal punishments for the damned. The punishments are graphically described and loosely correspond”

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Posted 9 months ago

“I placed an order on the site and entered my correct billing and shipping address. I called Adam and Eve and the the representative stated that since I used Apple Pay and there was an old address in Apple Pay, the system rerouted my package to my old address. She shipping date was set for Monday but the representative kept saying that the package already shipped so I had to wait and call Monday to have the package returned and my only option was to either pay $50 to have it rerouted, or receive a refund fur the package, but not be refunded for the expedited shipping fee I paid since it already shipped. The representative kept saying “as I stated” every time I asked another question. I called back and asked for a supervisor and got the same representative, who stated that she is the supervisor. I asked for a different supervisor and she said there is no one else but her.”

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Posted 9 months ago

“say it was out of stock Adam & Eve CUSTOMER SERVICE +1 (805)-41O 56 OO Adam & Eve PHONE NUMBER +1 (805)-41O 56 OO when I ordered it. The next big issue is that they charged me for the whole order even though she claims they don't bill for out of stock items. Then when I told her I had the entire amount taken out of my bank (I opened it while I was on the call with her”

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Posted 9 months ago

“I ordered from them and only got half my package. When I called to ask about it the lady was super rude and told me "it's not are fault that you didn't read that it was out of stock" it did NOT say it was out of stock when I ordered it. The next big issue is that they charged me for the whole order even though she claims they don't bill for out of stock items. Then when I told her I had the entire amount taken out of my bank (I opened it while I was on the call with her) by "adam" she justs goes highly doubts that and if there's anything else she can help me with she will discuss that I would not suggest this company especially seeing there are companies I have never had problems with”

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Posted 9 months ago

“Be careful using Apple Pay. I filled out the whole order with proper billing and shipping address then when I used Apple Pay it used what I hand saved on Apple Pay instead of what I filled out. I just noticed when I went to check my recite. I realized what happened so I called him immediately and they told me sorry it’s already been too late when I called less than eight hours from when I placed the order. The order says processed but says it doesn’t actually ship until the 10th today is the 7th but they can’t help. BS”

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Posted 9 months ago

“I order a few toys one October 21. I received 2 of the 3. I let them know I am missing one and they said it will be shipped out right away. I am still waiting and it's December 2nd now. I have reached out 4 times the last month and keep being told it will arrive and picks a date. I wait and on that date nothing. Today was the 3rd date and I contacted again and was told by the 5th now. I asked how it can be guaranteed to actually get it this time and Wayne just said well it's the date I see. He was not helpful and none of them has been. I will never use them again”

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Posted 9 months ago

“Will cancel your order if you use any coupon. Staff is very rude and their policies are crazy.”

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Posted 9 months ago

“Been ordering for a while and haven’t had an issue but the very second I have any kind of issue with their product and they outright REFUSED to fix it even when I caught it minutes after I placed my order. I always double check all my information and somehow they sent it to an old address that they should have had no way to know because I did not use my account with them when ordering that’s over two hours away from where I live currently for over a year. Asked customer service to please change my address to the correct one within ten minutes of placing my order and an hour later she claimed it was already shipped. I took a tracking number and lo and behold it was not shipped for another two days. Nothing but a scam with toys that break in under a year everytime. Trash. Wouldn’t recommend if they paid me.”

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Posted 9 months ago

“I ordered 2 days shipping they charged me 63.99 on my card my detail order on my email stated the same thing. however, when I went online to my account order details it was different! my delivery date was somewhere between dec 6th and the 12 even though I ordered it on nov 25 and said it would be here on the 27th. I called customer service, and the lady argued with me stating i only paid for the standard shipping! I told her my card says otherwise she told me to contact my bank! she also told me that the product I ordered was back ordered and wouldn't ship until the 30th! It did not give me any warning when i went to purchase the item. Terrible and deceitful”

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Posted 9 months ago

“First and last time ordering, first of all they sent it to the wrong address. Some random address I dont even know but I caught it as the item shipped and called to try and change it. The woman on the phone was extremely rude. Didnt ask an order number or anything just my name and when I gave it she said and I quote "thats not who you are, I need to speak to the person who ordered it or I cant help you". After telling her that it was me several times she still said she wouldnt help me and that im not who I say I am even though I was able to give an order number and the last 4 of the debit card thats also in my name. Terrible customer serives, she even said Im not allowed to speak to her supervisor or Hr so I hung up the phone and called again and got a different woman and she fixed the issue in under 5 minutes. Thanks to the woman that helped me but the previous customer service will make it so I never buy from here again. I now understand why amazon is taking your terrible business.”

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Posted 9 months ago

“I placed an order and never received an email confirmation but the money for my order was pending in my account. I reached out to customer service via chat and advised them of this and was told that my order was being processed and was given an order number and that my confirmation email would be in my spam, which it was not. I contacted them again and was advised by a different person that there was not an order purchased and that some banks will show pending and that it should go back to my card. I checked my emails the next day and still nothing. So I reached back out to customer service via chat and the person was rude and advised me that I was told yesterday that my order was being processed and gave me an order number. When I searched for the order number I got an error message saying there wasn’t an order! At this point I just want my money back and I will never order from them again!!”

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Posted 9 months ago

“I paid $17 extra for expedited shipping (delivery latest today). I contact support after I learned through tracking that it isn’t coming until next week or thereafter; they told me they won’t give me a refund for the delivery fee I paid for even though the delivery will be the same as if I didn’t pay additionally. I will never purchase from this company again and I have been for years!”

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Posted 10 months ago

“OMG.. item received was not sealed and they insisted after seeing pics that it was new.. NEVER EVER buy anything from this company.. they wanted me to pay to ship it back to boot !! So gross”

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Posted 10 months ago

“Was sent a worthless item and now i have to pay the shipping for the return. I already paid shipping once. Pretty damn sad!”

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Posted 10 months ago

“I ordered a lingerie item that was not of the best quality and was not as nice as I had expected. I will not return it since not worth wasting more money.”

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Posted 11 months ago

Adam & Eve is rated 2.0 based on 102 reviews