My daughter found a prom dress she liked at a different store but preferred a different color. The original store did not have the color she wanted so we looked online at shops that carried the dress. The website was easy to use, displayed what sizes and colors were available, the return policy clearly outlined and the price slightly cheaper than we had seen at all the other places online. After placing the order it took about a week for the dress to ship. I was a little nervous about when it would ship and the quality when it would arrive not knowing if this would have been a gown that was in a store, had been tried on numerous times, etc. It was shipped UPS and I received numerous shipping updates from both UPS and ADASA and it arrived within just a few days. The dress was nicely packaged, in sealed plastic on a hangar with extra reinforcement and no strain on the dress straps. That was all packaged nicely in a good quality shipping box. The dress looks beautiful with no snags or flaws that we've noticed. It fits as expected and exactly like the one she had tried on in a different store.