The service was excellent, printing and quality very good. Delivery of the product was actually before the original date of delivery, well done. On the downside, only a small comment, the lanyards would have been better equipped from a safety aspect had they been fitted with the easy break clip as standard. We run a Drop in Centre for the homeless who can be quite aggressive at times and the lanyard is a very easy thing for them to pull you close to them (To assault the wearer) from which we have no escape when not fitted with the easy break clip. We now realise that we had a choice but had not seen this 'EXTRA' until now so that's our mistake not yours, but could you rectify the potential hazard please for future customers.