I have always been very well looked after by Tai. I send an enquiry through and she ALWAYS comes back, whether it be with costings or with a message to let me know how long before I receive my quote.
BRILLIANT! Thank you”
“Customer Service from Adband was great - they responded to emails very quickly and answered all my questions. The ordering of the product was also very easy, and only took two and a half weeks from original order to delivery. The product was also of a high quality and we are very pleased with it.”
“I was impressed with the items I purchased. Artwork looks good and speedy process.
Only thing was I was not informed when they were being sent out so could not make arrangements to be in when the delivery arrived.
I would use service again.”
“Adband have provided golf bag tags for my competition for six years now. They are of good quality and last well. Delivery is within 2 weeks and the price is reasonable. The minimum order of 100 is more than I actually need (60) so I do regret the waste of producing and paying for 40 unwanted tags.”
“The bands we had made were for our emergency grab bag to identify our residents should we need to evacuate the building. The bands are of good quality and very clear which is perfect for our needs. They arrived very quickly and we were informed of the process at every step of the way. Thank you”
“Service is very good but that all falls down when the quality of the product you receive is way less than expected.
Lot's of excuses about it being the fault of the artwork and we should have expected it to fill in but when I sign off a proof that looks perfect, I expect to receive what I have approved.
Result, I have an unhappy client and I won't be trusting Adband with my business again.
Suggest you work on your resolution policy a bit more.”