Spoke to an adviser on the phone explaining I needed some equipment by a certain date. The adviser said that it would not be a problem, 4 days after the agreed date still no items. I've spent over 2hours on hold over the last 4 days as anytime I call the wait times on hold are so long.. don't be fooled by being second in the Q this only means you have 20 or so minutes of waiting! So I haven't received my items the event was last night so I called them today to just cancel the order that hasn't even left their warehouse and they are saying that a 25% restocking fee is applicable. WHAT A JOKE COMPANY. Awful.. don't be fooled into believing anything they say! It wasn't even a cost issue, the reason brought from them is they assured me on the delivery time. Liars