Absolutely shocking service and quality from this company. We are a five star hotel , had two very poor experiences with Alexa, the last being a rotary toaster that arrived with only three legs and six dents. Their response was it’s your fault as you didn’t report it within 24hours . Beware of this company and don’t expect any recourse if your item shows up broken . We also had a commercial mixer that also turned up damaged and they failed to resolve this too.
3 years ago
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