Do not buy from this company. They are a scam. I am currently in the process of Suing them, I wish i would have read the reviews before buying from them. They don't publish poor reviews on their site. I purchased a commercial oven that cost over £1600, and it failed after 3 weeks. I reported the parts (which are covered by warranty), and they are refusing to honor. They won't help get me a part or even let me purchase a part from them. The customer service is so bad. So now I need to bin their oven and purchase a new one from someone else. They only deal with you by email, they blamed the failed part on our maintenance saying we need to clean the oven more... its 3 weeks old.... Id give them zero if i could.
2 years ago
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