TERRIBLE EXPERIENCE
TERRIBLE EXPERIENCE! AVOID THIS COMPANY AT ALL COSTS!
Ordered a sink as it was advertised: An overmount sink, which sits 'on top' of the worktop.
When I received the package, it was clear that the unit had quite few returns, as the box was clearly opened and sealed back quite few times, plus all the polysteryne protection was destroyed in pieces inside.
The sink I received had a strange form with a 2 cm raised edge, making it impossible to fit it flashed on top of the worktop. Totally different to the unit advertised and to the measurement drawing displayed in the web,
When I asked to be retuned and exchanged for the unit I ordered, the worst customer service I have had the nightmare to deal with, told me that it was my fault, that the photos (included those ones with clear measurements) are only for illustrative purpose. Incredible! I was socked!
So, basically, I received something that I clearly didn't order, I didn't get an apologies and I quick return, but instead blaming to me about their mistake and leaving me with a totally useless sink and not more answers from them
So, make yourself a favour and avoid this company at all costs, they might send to you whatever they want and leave you without solution.
TERRIBLE! TERRIBLE! TERRIBLE!
2 years ago
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