Quite possibly the worst retailer on the internet, i received damaged goods from them to the value of £46.67 including postage. The item was then opened a few days later when needed for a BarBq to find a crack across the plate. This was reported and they then quoted this which is illegal under UK law "As stated in our terms and conditions all damage must be reported within 24 hours" I then proceeded to let them know with a photograph of the damaged goods, to which they then expected me to pay the returned costs which due to the weight would have been substantial to the value of the item. After contacting Consumer Rights and Barclaycard, both backed my case and they have since been reported to trading standards for the T&C which are legally incorrect. I warn anyone against using this company as they will do everything in there power to sell faulty goods and make returns as difficult and costly to the buyer