My recent experience with Adexa has been nothing short of a nightmare. From the moment I encountered their services, it was clear that customer satisfaction was not a priority for them. First and foremost, their delivery process is utterly flawed. Despite the fact that our order took nearly three weeks to arrive instead of the promised 3-5 days, they had the audacity to enforce a stringent "inspect upon delivery" policy. When we attempted to inspect the items, the driver hastily left, leaving us with damaged goods and no recourse. What's more, their so-called "terms of contract" are nothing short of predatory. The combination of exorbitant admin fees, pallet fees, and a 20% charge based on the item's value is nothing less than a blatant money grab. It's as if they deliberately set out to squeeze as much money as possible from their customers. To add insult to injury, when we attempted to address our concerns, we were met with stubborn inflexibility. Their refusal to consider our situation and their lack of empathy were astounding. We ultimately accepted their pitiful offer of a refund, but not without a firm decision never to do business with [Company Name] again. We also feel compelled to warn others about their unfair and customer-hostile policies. In conclusion, Adexa epitomizes the worst aspects of business practices. If you value your time, money, and sanity, steer clear of this company at all costs.