They ignore consumer law and do not take responsibility for anything. I purchased 4 cooler products, and when we took the products out of the box after delivery, we saw that 1 under-counter cooler was damaged from the back and sides. Thinking that this was due to the cargo, we notified ADEXA about the situation by e-mail. Later, upon examination, we realized that this damage was not caused by cargo, that the product was damaged during storage, and we reported this to ADEXA along with the pictures. In our e-mail, we wrote that this damaged product should be taken back and replaced with a new one. In order to return this product, a Sales Associate asked for a payment of 20% re-stock of the product price, £144 shipping fee, £120 as the sales price of the pallet on which the product was placed, for a total of £327. I paid £319 to purchase the product. Even though we wrote that these demands were against Consumer Law, that they should not receive these payments, and that a defective product should be replaced free of charge by the seller company, the Sales Associate responded like a parrot with the same e-mail and they did not produce any solution. NEVER buy products from this company. You will regret it. When you read all the comments on Trustpilot, you will see that the problem is the same. I will also complain about this company to Trader standards and I will not leave this behind.