worse company I have ever had to deal with. I ordered a mobile bar for an event, almost a month later item is still not delivered even though it said 3 to 5 working days at the time of order. I have called, emailed, chased several times to no avail. The tracking clearly shows the item was never delivered and I have requested a refund, however they wont issue my refund either - they claim they need to receive the item back at their warehouse (bearing in mind this is not a return, its a case on non delivery). I have asked to escalate the issue to a manager on their end but their customer service advisor was also very rude and insists I cant speak to a manager but the manager or someone from their team will call me back ... till date and after several chasers no one has called back and still no refund, they said to give it a week for them to receive the item from the courier ... still nothing an now its almost a month and they still have my payment and haven't offered any help or refund. Its been my worse purchasing experience so far.