I installed a glass wash what had been purchased by the landlord of a pub directly. The unit lasted three weeks until malfunction. Contacted Adexa for warrantee information to be told that a full engineers report had to be submitted at the cost of the customer. The fault was due to a broken wash pump impeller this cannot be replaced as a separate part. A full pump is needed at cost of £300 plus VAT. Adexa’s call handlers are extremely rude, unhelpful and talk to you like a robot. The customer has now purchased a brand-new glass wash from a reputable company. I would never ever recommend or trade with Adexa ever again! This company is a professional scammer!! Please do your research before purchasing your product.
1 year ago
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