We recently made a purchase from this company, acquiring a glasswasher. Although we were eager to start using it, we had to make space for it in our establishment during the first week and subsequently installed it in the second week. Unfortunately, after just one week of operation, we encountered a significant issue. Both the drain pump and the rinse aid pumps not working, resulting in a continuous flooding of our basement. In our efforts to rectify the situation, we contacted Adexa to inquire about the warranty process. To our dismay, we were informed that a comprehensive engineer's report would be required, and the cost would be borne by us, the customer. Furthermore, we were informed that as a commercial entity, we do not fall under the protection of consumer laws. Regrettably, our interactions with Adexa's call handlers left much to be desired. Their demeanor was consistently rude, and their assistance was minimal, often bordering on condescending. This experience has left us deeply dissatisfied. We feel compelled to caution others against dealing with Adexa. Based on our experience, we would strongly discourage anyone from considering this company for their commercial needs. It pains us to say it, but our experience leads us to believe that Adexa's practices verge on what one might describe as professional deception. Prior to making any purchasing decisions, we implore you to conduct thorough research and consider other options. It is our hope that others can avoid the misfortune we experienced.