I had an unfortunate experience with this company that I feel compelled to share in order to help others avoid a similar situation. They initially took my money (over £400), promising a specific delivery timeframe which they failed to meet. As if that wasn't frustrating enough, they couldn't confirm when or if they would even dispatch the goods. To make matters worse, when I requested to cancel my order, they insisted on managerial authorisation and wanted to impose a substantial cancellation fee, which is clearly against UK consumer law. When I pointed this out, they refused to engage in any meaningful discussion or resolution. This experience left me with no choice but to initiate a chargeback through my bank to recover my funds. I strongly advise everyone to avoid dealing with this company at all costs. Their actions are not only disappointing but also questionable in terms of ethical business practices. It's essential to be cautious and well-informed when making purchases to protect yourself from such unfortunate situations.