Sent me a product out that didn't work from the start. Told them within 3 hours of taking delivery and they said I had to sen a video of it not working. So I did, they ignored it. I called the next day and they said they can't exchange until they pick it up and recieve it, check the fault and report back.
I am a business and I can't operate like that. They then said, they need photographic proof of the machine packaged up before the driver picks it up.
Their lack of trust and respect for their customers is appalling.
1 year ago
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