Worst service I have received since opening my business! Spent £1000 and they sent me faulty equipment. Then spend an hour and a half on the phone only to be told they would not do anything. No technical team to talk to, no advice and no refund. Disgraceful company! AVOID!!!
11/04/23 UPDATE! Since paying almost £200 for a technician to come and write a report on what is needed to fix the machine, still Adexa would not refund us. The next stupid rule that they made up along the way was that we needed pictures of the fault before they could do anything. We called back the engineer and he sent us the pictures he took of the glass washer. They have since been sent to Adexa along with the report. Still NOTHING!!!! Next stop - Trading Standards!
1 year ago
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