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Anonymous
Abysmal company, avoid at all costs! My small business bought a metal cabinet for storing folders, when i went to assemble the flat pack, all the metal sheets, sides, doors and base were battered and because of this none of the bolt holes lined up. we asked for a replacement but they said we never reported it within 24hours. I read them the conusmers rights act 2015 stating we are entitled to 30 days to bring to their attention any defects. To which they replied, we bought it as a company and not a consumer so we are not entitled to the 30 day notice. I then said i didnt get the chance to inspect the item and to refuse it as it had been dropped of by a courier when nobody was home. They said - "this is related to palletized items not items delivered by parcel service companies". so in short no matter how you try and get a refund or exchange Adexa will have an out not to help. PLEASE SAVE YOUR MONEY AND STAY CLEAR
8 months ago
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Adexa Direct has a 1.1 average rating from 1,032 reviews