I ordered a work table, model no.WTGOB3036418. Order was confirmed. My card was debited. No information since then. I called customer service multiple times, even after waiting 40 minutes calls not answered. So I emailed them to chase . Then they responded saying the item was not in stock. So I emailed back to cancel my order and for refund . They confirmed cancellation through email but refund did not happen even after waiting for a week. I chased the refund through email. No answer for that!! Again no answer from their telephone line. Finally I had to contact my card provider .