Wish I’d seen these reviews before buying. Bought a commercial oven a year ago, signed for it as being delivered. When unpacked it was damaged to one side and the back. Contacted Adexa immediately and sent pics, all packaging was good and even the wrapping around oven was intact so it was agreed it was damaged before packing. BUT because I hadn’t unpacked at roadside and then packed it again and refused it, whilst keeping the delivery man waiting, Adexa said it was down to me as I’d signed for it. Also the oven didn’t have the functions it was advertised with. When I pointed it out to Adexa they changed the wording on the website. I went to Trading Standards, who were aware of the firm, Amex and citizens advice. No luck at all. As a consumer I had no protection at all. Seems a year on they’re still getting away with it