One of the worst companies we have ever dealt with. Bought a freezer and paid for 'next day delivery'. It did not arrive 'next day' or the day after, or the day after, or the day after. We emailed their service team. No response. We tried the 'live chat' as recommended by their phone line. It does not exist. After 45mns we spoke to someone who said the freezer would be arriving that day. It did not arrive. Just now sending our third letter by recorded delivery in an attempt to receive a full refund. So far we have had 2 refund payments that still do not total the amount we spent. This is despite an email from Adexa promising a full refund.