I would strongly advise caution when ordering from Adexa. I placed an order with a promised delivery timeframe of 3–5 working days. However, the item arrived 10 working days later, causing significant disruption to my business operations. On day 5, after it was clear the item wouldn’t arrive within the stated timeframe, I contacted Adexa to cancel the order. They refused, citing dispatch was imminent—even though it didn’t actually ship for several more days. To make matters worse, now that I no longer need the item due to their failure to meet the agreed delivery window, they’re insisting on a 25% restocking fee for a return. This is not only unreasonable but entirely unfair given the delay was completely their fault. Their customer service was unhelpful and rigid throughout the process. A company that cannot deliver on its promises or take responsibility for its own delays is not one I will be using again.