I so wish we had read reviews. below. In my 40 years of business one of the worse examples of customer service going. So we ordered fridge and freezer for our new bar opening this weekend. They had over a week to deliver (Nisbets and others do next day delivery.) Stumble upon message on Adexa website saying delivery has been cancelled. No direct contact from them no phone call no email. We then reminded them of the fact we are opening a bar and that order will need to be cancelled if no confirmation of delivery is made. We email we call... absolutely no response. We eventually find out that one of the items is not available and is unlikely to be for some time. Failure of communication and so we cancel whole transaction. When you call them the phone goes automated and then goes dead! This aroused our suspicions that they could be scamming or in financial difficulty. We then confirm cancellation of order and place a new order with Empire supplies, they save the day and deliver the next morning (Thanks guys) . Finally get phone call from a haulage telling us they have consignment of 1 fridge from Adexa. We tell them order has been cancelled, too late. Finally get a call from Adexa and I run through the shambles with them and they agree to cancel order. This only after raising complaint with Paypal. Next thing? We get email stating there will be a re-stocking charge! Hilarious! Restocking charge for? Fridge not delivered and freezer they don't have in stock! You could not make this stuff up. We have given Adexa seven days to refund otherwise we WILL sue them. Have also contacted Paypal to begin recovery of our money. My advice to everyone out there is be careful, good old fashioned service is difficult to find, the internet has changed the world of commerce into an anonymous process. What this means is that many companies do not have any sense of customer service. What this will bring is a raft of bankrupt internet companies. Paying by Paypal or credit card gives you some protection. Paypal I prefer because they tend to work with the customer. In the past because we put much business their way they have intervened in situations like this. Big question to ask,:- they screwed up on stock availability and delivery/lead times, emails are not answered (bad sign), phone calls cut off (bad sign). all the hallmarks of a business in trouble. The happy ending was provided by Empire supplies who as a result are in pole position for further orders. Adexa I really hope you read this... never P*** off customers especially me!. The customer should always be King... mine are.