Hi I have also had a very bad experience. I bought 2 items last year from this company which cost me about £1250. Then, I cancelled due to a very long delivery time. However, they still delivered one of the items which was different to what I ordered. I have rang them many times but there is no answer from their phone I have also emailed them to collect the item but again no reply. Finally, they did take away the item without notice. When I chased for a refund, they only refunded one item and took a 5% charge. The wrongly delivered was never refunded. If Anyone can post information for the delivery company they use so I can trace it that would be very helpful. Hopefully, I can take them to court in due course. Many thanks