I wanted to cancel my subscription when I went to my account it said it didn't exist. When speaking to customer advisor it took ages to cancel the subscription as they couldn't understand what I wanted although it was a fairly simple thing "cancel subscription" they kept asking questions almost like I would give up and keep paying. When I kept asking they said I would but with a cancellation charge. I refuse to pay that as I can't see my account so once we asked for supervisor he applied without cancellation charges.
Related Photos & Videos
