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Loukas Ntourtourekas
There support is the worst ever. If you want to get stressed, feel like you are conversing with a wall, not have your issues resolved then this is the place to be. The chat mechanism is extremely slow. The response time as well. It may take half an hour to an hour to get your problem understood, if it is at all. You get stressed. You get dissatisfied and disgruntled. You find NO solution that is customer friendly. And when you are fed up with the non solution. They send you a sheet to describe your problem and how they can improve. At this point you "think" that they actually care and will assist. No. It never happens. After you fill in the form spilling your guts out and explaining the issue their response is sending a non reply email with a link for you to follow which points back to the support team which never resolved your issue in the first place!! This is Madness! Degrading. Hilarious. Pathetic. Their client and plan policy is Extremely rigid and inhuman and distressing. And all this is happening at a time when there are so many other apps and solutions that can offer the same and at lower costs.
1 week ago
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