I placed an order with ATMS on 4/26,it was packaged on 4/29 and had been sitting in the same place in New Zealand since 5/1...I messaged the company asking why it hadn't moved and was given a very vague answer blaming covid-19 for the delays. The reason I have stuck an issue with this is that it states on their website that you'll receive your order within "8-10 business days - and that's counting the covid - 19 delay!"... I'm on day 16, business day 11 and I haven't received my order, my latest email has went unanswered and the last email from "Sophie" was rude. Not to mention my order is still sitting in New Zealand. I will not be purchssing anything else through this company.