Ordered a package paying more to be delivered via express post. Nearly 2 weeks later I email asking where is the package and the lady replies back say it should of been delivered a week ago. There was also a link and in that link it showed the delivery was made to NZ. I live in Australia QLD. I explained this to her and gave my address to confirm and asked for a refund of my money. She then send another email with a new link saying that is on its way and is expected to be there in a couple of days...to my address (in the link)...so I’m like wait, so you did send it to the wrong address and now just reposted another one. I want a refund of my express postage please. She emailed saying no it was originally posted near 2 weeks ago however due to the virus there has been delays and she wanted to give me $4 off my next package ordered. I’ve had many things delivered and on time, not to mention my best mate work in freight delivery and there is NO delays. Liar and I’m insulted by the $4. Seriously worst customer service, and - I still haven’t got the dam package! Rant over.