Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,910 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,910 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick hassle free postage but the description was a little off, because out of 7.8 inch only 6 inch is actually the shaft as the handle takes the final 1.8 inch so only 6 inch usable but still looks to be quality construction glass.”

Helpful Report

Posted 1 week ago

Thank you so much for the kindly worded feedback on your glass massager from Lucent! ✨ We'll make sure our content team hears your thoughts regarding clearer and more in-depth information on each individual product. It's a task considering we sell a massive 40,000+ items, but if anyone is up to the task it's definitely the ATMS team! 😊

Posted 1 week ago

“Products were great and also had fast delivery. Not as fast as I would like it to be lol but still fast 😉”

Helpful Report

Posted 2 weeks ago

Hi there! Thanks so much for your kind review! We know how painfully long express shipping can feel when you're purchasing something as fun and exciting as the items we sell. We hope that you're enjoying them, and that they were well worth the wait 😉

Posted 2 weeks ago

“My toy arrived broken”

Helpful Report

Posted 2 weeks ago

Thanks for leaving us this review and for bringing it to our attention! I can see that you have already reached out to our friendly customer care who is currently in the process of resolving this with you 😊

Posted 2 weeks ago

“You guys are the best”

Helpful Report

Posted 4 weeks ago

Thank you for your kind feedback, Heather! We truly appreciate your support and can’t wait to have you back for more fun shopping experiences! 🌟

Posted 3 weeks ago

“The site is easy to use. I was able to find everything I needed in stock and shipping was fast.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review! We're already looking forward to having you back to pick up more of our fun products! 🛍️

Posted 4 weeks ago

“All went smoothly”

Helpful Report

Posted 1 month ago

Thank you for your review! We'd love to know what we could improve on to add one more star to your rating - please do not hesitate to reach out to our friendly customer care team if you are experiencing any issues with your order 🌠

Posted 1 month ago

“Good product at a reasonable price. Arrived in a timely manner with international and local tracking for every step of the way.”

Helpful Report

Posted 1 month ago

Thank you so much for your kind review! Our team works hard to ensure everything runs smoothly for our customers, so we're stoked to hear your experience when shopping with ATMS. We look forward to serving you again soon! Enjoy your purchase! 🥳

Posted 1 month ago

“Never had an issue with the store or its products and shipping is what is expected”

Helpful Report

Posted 1 month ago

We're so glad to hear that you've been having a smooth experience with us, David! We really appreciate all your support and kind words. Our team works super hard to ensure everything ships out as expected, and it's fantastic to know that you’ve never had any issues. Thanks for choosing ATMS – we can't wait to see you back for more exciting products! 🎉

Posted 1 month ago

“Delivery of items arrived when they were supposed to. Especially coming from NZ. I am still waiting on items ordered from other suppliers within Australia. I will be using ATMS more often. Good quality items. Much pleasure will be had”

Helpful Report

Posted 1 month ago

We never want to keep all of our fun-loving customers waiting any longer than necessary, so we're absolutely thrilled to hear that your order arrived so quickly! All of us here are glad to hear that we're winning you over - pleasure awaits in your next order with us, and we can't wait to see you back for more fun! 🎉

Posted 1 month ago

“Delivery was quick and service was good. The product broke after 2 weeks, so kinda disappointed about the quality”

Helpful Report

Posted 1 month ago

Thank you for leaving this review! We can see that you have reached out directly to our friendly customer care team who is in the process of resolving this faulty item with you 😊

Posted 1 month ago

“fast speedy service”

Helpful Report

Posted 1 month ago

We wouldn't want to keep you from your fun purchases any longer than necessary! We hope that you've been enjoying your purchase with ATMS 😊

Posted 1 month ago

“Great service”

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Posted 1 month ago

It's been our pleasure having you shop with us, we hope to see you again soon! 🎉

Posted 1 month ago

“I already reviewed this. Please stop bothering me. I have had to opt out of emails twice already.”

Helpful Report

Posted 1 month ago

Sorry to hear that our automated system is giving you grief! All emails regarding your order such as order confirmation, tracking information, and review prompts are automatically sent out to keep you in the loop. We will check in with our marketing team to make sure you're fully unsubscribed from any of our electronic mailers and do not receive anything else 😊

Posted 1 month ago

“Fast delivery and quality products.”

Helpful Report

Posted 1 month ago

Thanks a bunch for this kind review! We hope you're enjoy your purchase as much as our team enjoyed packing your fun filled order 🥳

Posted 1 month ago

“Very happy with products can’t wait to share them, I’ll definitely be back to buy more products you now have a customer for life”

Helpful Report

Posted 2 months ago

Here's to many more orders together, Natasha! Can't wait to see what other exciting products you decide to pick up in your coming orders 🥂

Posted 2 months ago

“Nice!!!!!!”

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Posted 2 months ago

Thanks Jack, glad to hear you're enjoying your newest goodies from ATMS!!!!!!

Posted 2 months ago

“I rang the store and spoke to Bree, she was very helpful. Order arrived promptly.”

Helpful Report

Posted 2 months ago

Always a pleasure chatting and helping you out! Can't wait to hear what your lovely partner thinks of this most recent purchase! 💓

Posted 2 months ago

“Excellent service for a first time customer.”

Helpful Report

Posted 2 months ago

Yay - we're so glad to hear this! Can't wait to see what you pick up in your next shop with ATMS 🤩

Posted 2 months ago

“Very affordable and great products. It always arrives quite quickly too.”

Helpful Report

Posted 3 months ago

Thank you so much for your kind words Alexandra, can't wait to see you again 🥰

Posted 2 months ago

“Great quality from a large range of items with quick delivery.”

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Posted 3 months ago

Thank you so much for this kind review! We hope to see you again soon 💖

Posted 3 months ago

Adulttoymegastore.com.au is rated 4.3 based on 1,910 reviews