Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.30

4.3 Rating 1,854 Reviews

82 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,854 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not an Australian business despite web address. International transaction fees apply. Delivery times are unrealistic for international delivery. Took 10 days for delivery not the advertised 4. delivered by Australia post but that’s once in Australia. Deceptive company will not use again.”

Helpful Report

Posted 3 days ago

Hey Darryn, thanks for this review! Regarding our URL, it is standard practice for ecommerce businesses to use specific URLs for different domains. We do state on our About Us and Shipping Information FAQ pages that we are based in Wellington, New Zealand. All shipping times are based on this location, and as advised in our emails to you, unfortunately there was an unprecedented delay with both courier partners which resulted in your package missing the shipping time frame advertised on site which we sincerely apologise for 🙂 We hope that you are enjoying your products, and if you run into any issues with them please do not hesitate to reach out to our friendly customer care team who is more than happy to help you out!

Posted 9 hours ago

“I have bought a few products from this store. They have all be of good quality, arrived quickly, and have been exactly what it was said that they would be. I really enjoy the toys that I have bought and my husband also loves the added spice to our bedroom”

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Posted 3 days ago

Wow Leisa - we can't thank you enough for this absolutely glowing review of Adulttoymegastore! We hope that you and your husband continue to enjoy your purchase for a long time, and fingers crossed that we get to see you two again 🤞

Posted 9 hours ago

“Opted for the express post and my item was indeed express posted. Great website, easy to navigate. Packaged item was discreet - thanks team 🙏”

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Posted 1 week ago

Who wants to wait when you're purchasing products as fun and exciting as the ones we sell? We hope that you're enjoying yourself and your new goodies 🥳

Posted 9 hours ago

“Great service, with a user friendly website, and a huge selection of whatever gets you going and more.”

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Posted 1 week ago

Thanks a million Aaron! Can't wait to see you again next time 🥰

Posted 1 week ago

“The friend I purchased this for loves it, but the remote isn’t working and she said “it’s seems to be on full send” 😂👌🏻”

Helpful Report

Posted 1 week ago

Hey there, thanks so much for this review! As exciting as full send sounds, we've got a funny feeling this is slightly faulty. Someone from our customer care team has replied to your email, and we're waiting to hear back from you and your friend so we can resolve this together 👀

Posted 9 hours ago

“Great little product. Minimal noise with strong vibrations.”

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Posted 1 week ago

Hi there, thanks so much for letting us know how you're finding your most recent purchase! We're stoked to hear that you're a fan 🤩

Posted 1 week ago

“Outstanding products and great customer support. Highly recommend.”

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Posted 1 week ago

Thank you so much for your kind review and for your recommendation! We really appreciate you allowing us the opportunity to put things right with your last order and hope to see you again in the future 😊

Posted 1 week ago

“Quick delivery, answered query quickly.”

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Posted 2 weeks ago

Thank you so much for the kind review! Please don't forget that our friendly customer care team is always there if you have any further questions or concerns ☺️

Posted 1 week ago

“I do like this item Except this is 3rd one as the part that goes in the taco dies.”

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Posted 2 weeks ago

Oh no! That definitely doesn't sound good - someone from our friendly customer care team will be reaching out now to get this resolved with you. Please keep an eye out for any incoming emails 👀

Posted 1 week ago

“Wife loves her new toy”

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Posted 3 weeks ago

How exciting - thanks for updating us! We're glad to hear she's enjoying herself, and we hope you're enjoying it too ☺️

Posted 1 week ago

“Lots of choices available but once you have found what you want it is very easy to order. Then you are contacted when they are on their way and on the day of arrival.”

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Posted 3 weeks ago

We're so happy that you enjoyed browsing through all of our products we have on offer! The couple that you ended up grabbing look like so much fun, we hope you like them! 🥳

Posted 1 week ago

“Product was well price and was delivered undamaged and on time. No complaints. Works as advertised. Very happy with the purchase.”

Helpful Report

Posted 3 weeks ago

And we're very happy to hear this! Hope you are able to enjoy your product for a long time coming 🥳

Posted 1 week ago

“Products had extended delivery time Not quality products Disappointed”

Helpful Report

Posted 3 weeks ago

Hiya Danielle, thanks for the honest review! We appreciate any and all feedback, and are really sorry to hear that you're dissatisfied with this purchase from us! Someone from our friendly customer care team is reaching out to you via email now to investigate this further for you.

Posted 9 hours ago

“Really great specials, fun mystery box options. Great service.”

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Posted 1 month ago

Hey Chris, thank you so much for this glowing review and for your recent support! We hope to continue serving you in the future 🥳

Posted 4 weeks ago

“Fast and reliable.”

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Posted 1 month ago

Thanks Sharon, was a pleasure emailing you back and forth and we hope to see you again in the future! 💘

Posted 4 weeks ago

“Great company! Package arrived quickly and items were put to good use. I would highly recommend and will be ordering again”

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Posted 1 month ago

Wow, thank you so much for this glowing review and for your recommendation! We can't wait to see you again 🥰

Posted 4 weeks ago

“Fast shipping, was easy as”

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Posted 1 month ago

We want all shopping experiences with ATMS to be as easy as possible, and we're stoked to hear this is how it went for you! Looking forward to seeing you again 🥰

Posted 1 month ago

“Excellent value for money and fast delivery”

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Posted 1 month ago

Thank you so much for this kind review Noeleen, we hope you're enjoying yourself and your new toys! x

Posted 1 month ago

“Range of toys is good, i would love to see me attention to toy sizes. this would help pick toys to what we like and are able to use. A lot of products do not have toy width listed or are listed as circumferance rather than diameter.”

Helpful Report

Posted 1 month ago

Hey there, thank you so much for the honest and constructive feedback! We're always committed to bettering our customer experience, and providing easy and clear sizes on all 10,000+ products we stock is definitely a goal we are working towards! We'll make sure your thoughts reach the team directly in charge of product information - in the meantime, if you are ever unclear about sizing or are just after more information prior to making a purchase, please do not hesitate to reach out to our friendly customer care team who will find all the information you are wanting 😊

Posted 1 month ago

“Prompt service”

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Posted 1 month ago

Can't keep our customers waiting on their exciting purchases for too long, can we? 😉

Posted 1 month ago

Adulttoymegastore.com.au is rated 4.3 based on 1,854 reviews