Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.28

4.3 Rating 1,992 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,992 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good product and delivery”

Helpful Report

Posted 6 days ago

“I’m very disappointed with delivery date. I still do not have my purchase and it will arrive waaaay late for its intended gifting. I won’t be buying from here again. The purchase is useless to me now. STILL DO NOT HAVE PURCHASE”

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Posted 1 week ago

“Oh my; so many toys to choose from! Truly an interesting array of Butt-lery) & we picked up a lovely couple of inserts. And some great, cheap lube!”

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Posted 1 week ago

“Excellent prices, fast shipping & a good product range, everything one wants in an online store”

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Posted 2 weeks ago

“I love AdultToyMegastore! I love the discretion of the packages and the way it appears on my bank statements. I love the way there are straightforward and not vulgar videos, photos, and descriptions of the products. The return policy helps me be confident in my purchases, and although I haven't returned anything yet, the included return label makes it so it would be no hassle for me to do so, if I so chose! I always recommend this company!”

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Posted 2 weeks ago

“Excellent response and delivery time, l know it was a 50$ product but a bit disappointed with the flimsy base and suction . Cheers”

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Posted 2 weeks ago

“Great service, discreet packaging”

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Posted 3 weeks ago

Hi Nathan, thank so much for the 5 star review! We’re glad you were happy with the service and appreciate your loyalty and support 💫

Posted 2 weeks ago

“Very quick and easy service to use”

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Posted 1 month ago

Happy to hear your order arrived safely and quickly! Thanks for the review.

Posted 1 month ago

“Discrete packaging delivery time a little longer than anticipated.”

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Posted 1 month ago

Hey Wayne, thanks for the 5-star review! I can see your order arrived on the 5th business day and delivery was estimated to take 3-5 business days to your area. We hope you love your order 😊

Posted 1 month ago

“ATMS is my go to store for what I require. I get good service, prices are very competitive and delivery time is quick too, even given the fact shipping is from Wellington NZ and I now live in Perth Aus. All good delivered to my door. Great service all round ATMS keep it up. Thanks.”

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Posted 1 month ago

Thanks for the awesome review! We are so glad your orders are getting all the way to Perth in a timely manner, and everything is arriving in good condition! Look forward to seeing you next time 😊

Posted 1 month ago

“Easy shopping and ordering. Spot on with delivery of purchases. Thank you.”

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Posted 1 month ago

Thanks for the 5-star review!

Posted 1 month ago

“I haven't received my order, its been returned to sender due to an incorrect address. When I contacted customers service, they told me I entered my own address in wrong. I know for a fact I didn't. Now I'm being offered a refund less of 30% or redelivery for another shipment fee! Not fair. I won't be purchasing anything from you again!”

Helpful Report

Posted 1 month ago

Thanks for the review - we pride ourselves in having a high standard of service and customer services, and we are sorry that your shopping experience with us did not meet these. We do not edit customer addresses unless a customer requests it; in this case the order was submitted without a unit number, which is why it wasn't able to be delivered.

Posted 1 month ago

“Got wrong product”

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Posted 1 month ago

“Wasn’t how it was described”

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Posted 1 month ago

“Photos and descriptions very minimal and vague. Vibrator will be going in the bin. So small I would actually expect more from Temu and charger ridiculous as it won’t stay attached. Pretty disappointed.”

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Posted 1 month ago

“Easy to buy, checkout process was no problem. Delivered quick even during the peak Christmas/new year time period.”

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Posted 2 months ago

“Items sent were as described. Postage to Australia was very quick. Easy website to use.”

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Posted 2 months ago

“I open it and charges it and the on off button doesn't work so very dissapointed”

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Posted 2 months ago

Hey there, we're sorry to hear you've got a faulty product! I've flicked you an email so we can help resolve the issue and organise a replacement for you that works. Reviews.io is designed to review our services, so we'd appreciate if you would consider amending your review to reflect your experience once we've resolved your issue. Thank you :)

Posted 2 months ago

“Great website, excellent communication and prompt delivery. Even though it was during Christmas, the parcel arrived much quicker than I expected.”

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Posted 2 months ago

Thanks for the kind words, Ron. We're stoked that our high standard of service was still delivered on during silly season. Enjoy your goodies!

Posted 2 months ago

“Felt great first time love it thank you”

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Posted 2 months ago

We love to hear it, thanks for the 5-star review!

Posted 2 months ago

Adulttoymegastore.com.au is rated 4.3 based on 1,992 reviews