Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,928 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,928 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Serive was good and fast delivery. But the toy I got wasn't as good as it should of been for the amount of money I paid for it.”

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Posted 5 hours ago

“Very happy with items and quick postage”

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Posted 4 days ago

Thank you for your wonderful review, Patricia! We're thrilled to hear you're happy with your items and hope that you enjoy them for a long time to come 💓

Posted 2 days ago

“Good products, great prices, discrete service.”

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Posted 5 days ago

Thank you for your fantastic review, Peter! We can't wait to have you back and shopping with us! 🥰

Posted 2 days ago

“Always excellent products, easy to navigate website, and the order arrives well paked and quickly.”

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Posted 1 week ago

Thank you so much for your kind review! We're stoked to have you back and shopping with us again 🥰

Posted 1 week ago

“Prompt shipping, product as advertised”

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Posted 1 week ago

Thank you for your stunning 5-star review! Your enjoyment is our top priority, and we hope to see you back soon! 🤩

Posted 1 week ago

“Really easy to shop and check out but when my package came it wasn't packed very discreet my delivery person had a laugh so.... 😅”

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Posted 2 weeks ago

Thank you for your honest feedback and bringing this to our attention! We're so incredibly sorry to hear about the packaging situation. We definitely understand the importance of discretion and will address this with our team as well as our courier partners to improve for the future.

Posted 1 week ago

“Great range and prices (*during sales!) We are very happy with our purchases! Especially the lucent glass range!”

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Posted 2 weeks ago

Thank you for your amazing review, Tim! The Lucent glass range is such a stunning choice. We appreciate your support and can’t wait for your next shop! 💎

Posted 2 weeks ago

“very good products.took a couple of extra days for delivery than i expected”

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Posted 3 weeks ago

Thank you for your feedback! We're glad to hear you enjoyed our products. We appreciate your patience with the delivery time and are constantly working to improve these services 😊

Posted 2 weeks ago

“Package is more than 10 business days past dispatch and still no sign of it. Contacted customer care but they have been silent and online chat is closed during their business hours. Very disappointing.”

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Posted 3 weeks ago

Thanks for getting in contact with our team via email and phone! They are on the case and getting the incomplete and incorrect delivery address amended with our courier partners ASAP and working to expedite your order to you now. Please keep an eye out for updates via email! 💌

Posted 3 weeks ago

“Wasityou????”

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Posted 4 weeks ago

Hey there, thanks for submitting this review! Someone from our friendly customer care team will be reaching out now to check in and make sure everything's okay 😊

Posted 3 weeks ago

“Excellent service and product range, very quick postage and well packaged.”

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Posted 4 weeks ago

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your shop with ATMS! Speedy postage and discreet packaging are our priorities 😊

Posted 3 weeks ago

“The product was described as one thing next to the main picture of what it looked like, it also had particular dimensions written in that description. On recieving the product, it was not what it was advertised to be. It was advertised as a vibrator, with dimensions of 12cm by 3.5cm, but when I recieved the item, it was only about 4.7cm by 2.6cm and was definately NOT a vibrator but a ball inside a shape.”

Helpful Report

Posted 1 month ago

Hi Wayne, thank you so much for leaving this review and brining this issue to our attention! We are so incredibly sorry to hear of your experience. We can see that you have not reached out directly to us, so one of our customer care team members will be reaching out to you directly to resolve this. Please keep your eyes peeled for an incoming email 💌

Posted 3 weeks ago

“Very impressed with the discrete and fast delivery times.”

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Posted 1 month ago

Thank you for your fantastic feedback on our service! We look forward to seeing you again soon! 😊

Posted 1 month ago

“good size, just what i was looking for”

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Posted 1 month ago

Glad to hear you're enjoying your latest purchase! We'll see you again when you want to expand your collection 🎁

Posted 1 month ago

“Prompt delivery and kept up to date with progress of the package”

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Posted 1 month ago

Thank you for the kind words and appreciation of our tracking update system! We know how exciting it can be to purchase one of our many products, so we like to let you know where it is at every step 😊

Posted 1 month ago

“Speedy and reliable delivery. Would order from you again.”

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Posted 1 month ago

We'll keep our eyes peeled and looking forward to your next shop with Adulttoymegastore then! 👀

Posted 1 month ago

“Awesome!”

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Posted 1 month ago

We think you're pretty awesome too, Dan! Thanks for shopping with ATMS 💌

Posted 1 month ago

“Fast Descreet Service!!”

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Posted 1 month ago

Thank you so much for the fantastic review, Daniel! We can’t wait to have you back! 🌟

Posted 1 month ago

“Quick hassle free postage but the description was a little off, because out of 7.8 inch only 6 inch is actually the shaft as the handle takes the final 1.8 inch so only 6 inch usable but still looks to be quality construction glass.”

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Posted 2 months ago

Thank you so much for the kindly worded feedback on your glass massager from Lucent! ✨ We'll make sure our content team hears your thoughts regarding clearer and more in-depth information on each individual product. It's a task considering we sell a massive 40,000+ items, but if anyone is up to the task it's definitely the ATMS team! 😊

Posted 1 month ago

“Products were great and also had fast delivery. Not as fast as I would like it to be lol but still fast 😉”

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Posted 2 months ago

Hi there! Thanks so much for your kind review! We know how painfully long express shipping can feel when you're purchasing something as fun and exciting as the items we sell. We hope that you're enjoying them, and that they were well worth the wait 😉

Posted 2 months ago

Adulttoymegastore.com.au is rated 4.3 based on 1,928 reviews