Adulttoymegastore.com.au Reviews

4.3 Rating 1,782 Reviews
82 %
of reviewers recommend Adulttoymegastore.com.au
4.3
Based on 1,782 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Adulttoymegastore.com.au Reviews
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Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Items were a lot smaller than expected, not the same colour and the button is difficult to control, like as soon as I put the batteries in it starts buzzing before I’ve even screwed the lid on, a little bit disappointed tbh. Quite powerful though which is good
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Posted 5 days ago
The products did not meet my expectations. One was too small and ineffective and the other too short and fat. I won’t be using them again.
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Posted 1 month ago
Hi there Martin! Thank you so much for your review 😊 We can see you have not reached out to us directly, so we are emailing you now to discuss resolution options for you in regards to your most recent purchase with ATMS! Please keep an eye out for an email heading your way!
Posted 1 month ago
Was great at first, then became faulty very quickly
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Posted 3 months ago
Oh no! We are reaching out to you now to resolve your faulty product for you - thanks so much for leaving this review and letting us know! We hope to hear back from you soon regarding this ☺️
Posted 3 months ago
Slow delivery poor quality product Very noisy and vibrations don’t produce any or little effect
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Posted 5 months ago
Hi there, thank you for taking the time to provide us with your feedback! We are reaching out now to look into resolution options regarding your product as this does not sound like it is operating as it should be.
Posted 4 months ago
The box was badly damaged
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Posted 5 months ago
Hey there, thanks for your review and feedback! We have just emailed you regarding this as we would love to look into a resolution for you 😊
Posted 5 months ago
I recently purchased the Late Night Pleasure Kit. The large plug in this set was advertised as having a girth of 8.9 inch. To my great disappointment the product I received was more like 6 inches.
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Posted 8 months ago
Thank you for your review! We are sorry to hear this! We have reached out to you to help rectify this!
Posted 7 months ago
Website was good but product dose not meet to the standards of a normal toy, the vibration is not strong at all on one side and I'm not happy about it quiet disappointed actually
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Posted 10 months ago
Hi Jess! Thank you for your review! We have reached out to you regarding this so we can rectify this :)
Posted 10 months ago
Rather Misleading as items came from Offshore, not a local store as suggested on the ATMS website. This means delivery and customs delays which may result in Privacy concerns. Consequently, I will not recommend and will not use again.
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Posted 11 months ago
Thank you for taking the time to let us know about your experience. We appreciate your feedback and are sorry to hear that about your experience, Regarding our URL, it is standard practice for ecommerce businesses to use specific URLs for different domains. We do state on our About Us and Shipping Information FAQ pages that we are based in Wellington. All shipping times are based on this location 🙂 Once again, thank you for your feedback!
Posted 11 months ago
NO notice of tracking details and NO details at all of my SECOND order. Delivery of TWO Satisfyer devicers. only ONE ordered, I would Not of ordered IF it was stated that it could NOT be recharged. I did order a mastobater still NOT delivered.
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Posted 1 year ago
Hi There, So sorry to hear this! Please feel free to reach out to us about this!
Posted 1 year ago
Price was good but shipping delays were far more than expected and comms re delays wasn't good either. Sorry, but I'm shopping elsewhere from now on.
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Posted 1 year ago
Thank you for giving us the feedback regarding your experience. We sincerely appreciate you taking the time to let us know about your experience. We are sorry to hear that the shipping delays exceeded your expectations and that the communication regarding the delays was not satisfactory. Please feel free to reach out to us anytime! We value your opinion and would like to do what we can to ensure a better experience in future.
Posted 1 year ago
Unfortunately the magnets come out of their sockets almost instantly, very disappointed
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Posted 1 year ago
Thank you for the review! We are sorry to hear your product is faulty! Please contact us so we can rectify this issue for you!
Posted 1 year ago
Product arrived but one was non operational
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Posted 1 year ago
Oh no - I have emailed you so we can resolve this. Please always email us directly so we can sort ASAP 😊
Posted 1 year ago
Delivery was a problem.My parcel was "in transit " in NSW for 5 days.After I lodged an inquiry my parcel arrived 2 days later !!!!!.The parcel was redirected but was done the first time I was given the option.
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Posted 1 year ago
So sorry there was a delay when this was redirected with Aus Post! Appreciate you patience and glad to see it was delivered 😊
Posted 1 year ago
I paid for a signature on delivery but it was put in the mailbox. I paid for fast delivery but it was not fast at all. $5 wasted.
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Posted 1 year ago
We have emailed you Suzette as we have not been contacted directly - Would love to resolve for you 😊
Posted 1 year ago
Have not received my order yet, has taken a very very long time
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Posted 1 year ago
We have sent an email advising there was a delay on your order with a discount code - please contact our CSR team directly if there were any issues with your order!
Posted 1 year ago
You need to have a list of where your stock is. I wouldn't have brought it of I knew it was coming from new Zealand to Australia
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Posted 1 year ago
We detail onsite in the About and shipping page that our warehouse is currently based in New Zealand. Sorry if that was a suprise!
Posted 1 year ago
I don't know what is wrong but I still have not received the item. And AuPost shows they are returning the item to the sender as they have placed a wrong address on the item.
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Posted 1 year ago
Oh no - we can see you have not emailed us directly, so we have contacted you so we can resolve this 😊
Posted 1 year ago
Still haven’t received and I ordered 3 weeks ago
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Posted 1 year ago
Still haven't received my order
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Posted 2 years ago
So sorry your order had a few delays! Thank you for your understanding.
Posted 2 years ago
Product was faulty upon delivery
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Posted 2 years ago
We have emailed you reagrding this so we can get this matter resolved :)
Posted 2 years ago
Adulttoymegastore.com.au is rated 4.3 based on 1,782 reviews