Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.28

4.3 Rating 1,992 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,992 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the two toys I bought stopped working the first time I used it”

Helpful Report

Posted 6 years ago

Hi there! So sorry to hear you have had an issue with one of the items in your order. Keep an eye out for an email from our customer service team to get to the bottom of this for you.

Posted 6 years ago

“1. I had a lot of issue trying to check out 2. Ordered my package on the 29/3, still hasn't arrived on 15/4 3. Customer service very responsive when I report a site issue, but nothing when I report my parcel missing. 4. Aus Post says that it was only sent out on 12/4 (to arrive 16/4) but yet it's 'on time' so not sure if that's their fault or it was never actually sent in the first place.”

Helpful Report

Posted 6 years ago

Hi there! So sorry to hear that you are having issues with the postage of your items - please keep an eye out for an email from our customer service team to get to the bottom of this for you.

Posted 6 years ago

“Sent 2 messages regarding my order and did not receive any support from customer service. Only and automated email saying they would contact me. Will think twice before I purchase anything from this website”

Helpful Report

Posted 7 years ago

Sorry to hear Renato! Will pass this onto customer service. They will be in touch soon!

Posted 7 years ago

“It’s was great until it stopped working. The vibration worked but the spinning stopped.”

Helpful Report

Posted 7 years ago

The spinning stopped!? Very sorry to hear about this, check your inbox (or junk/spam folder) for an email from us so we can resolve this issue. Thanks for your feedback!

Posted 7 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,992 reviews