Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,911 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,911 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick hassle free postage but the description was a little off, because out of 7.8 inch only 6 inch is actually the shaft as the handle takes the final 1.8 inch so only 6 inch usable but still looks to be quality construction glass.”

Helpful Report

Posted 2 weeks ago

Thank you so much for the kindly worded feedback on your glass massager from Lucent! ✨ We'll make sure our content team hears your thoughts regarding clearer and more in-depth information on each individual product. It's a task considering we sell a massive 40,000+ items, but if anyone is up to the task it's definitely the ATMS team! 😊

Posted 2 weeks ago

“All went smoothly”

Helpful Report

Posted 1 month ago

Thank you for your review! We'd love to know what we could improve on to add one more star to your rating - please do not hesitate to reach out to our friendly customer care team if you are experiencing any issues with your order 🌠

Posted 1 month ago

“Excellent quality product. When initially looking at the product, you would think the ring would go around your shaft and balls however the ring is too small and at the wrong angle to fit. However the ring is at the perfect length and angle to fit just your balls, which seems to provide an exciting tugging sensation when masturbatory or during sex. 👌👌”

Helpful Report

Posted 3 months ago

Thank you for this thorough feedback regarding your purchased product! We're glad to hear that you're enjoying the ring despite initial reservations and can't wait to see what you pick up in your next shop with ATMS 😊

Posted 3 months ago

“Fast delivery and good products, but packaging was not sufficient to protect products during shipping.”

Helpful Report

Posted 6 months ago

Thanks for your kind feedback! Our customer care team will be in touch via email for more information to see what we can do to resolve this for you 😊

Posted 3 months ago

“I do like this item Except this is 3rd one as the part that goes in the taco dies.”

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Posted 7 months ago

Oh no! That definitely doesn't sound good - someone from our friendly customer care team will be reaching out now to get this resolved with you. Please keep an eye out for any incoming emails 👀

Posted 7 months ago

“Range of toys is good, i would love to see me attention to toy sizes. this would help pick toys to what we like and are able to use. A lot of products do not have toy width listed or are listed as circumferance rather than diameter.”

Helpful Report

Posted 8 months ago

Hey there, thank you so much for the honest and constructive feedback! We're always committed to bettering our customer experience, and providing easy and clear sizes on all 10,000+ products we stock is definitely a goal we are working towards! We'll make sure your thoughts reach the team directly in charge of product information - in the meantime, if you are ever unclear about sizing or are just after more information prior to making a purchase, please do not hesitate to reach out to our friendly customer care team who will find all the information you are wanting 😊

Posted 7 months ago

“It's a decent webstore and its simple to use and find the items you want”

Helpful Report

Posted 8 months ago

Please do not hesitate to reach out and let us know what we could do to turn your four star review into a five star one! 🤩

Posted 8 months ago

“Pretty reasonable quick service from across the ditch 😁 seems a good product, in the process of testing it now lol..”

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Posted 8 months ago

Testing is always the fun part! We hope that you're enjoying yourself 🥳

Posted 8 months ago

“Great service, would use again, just took a little longer than expected.”

Helpful Report

Posted 8 months ago

We fully understand how time stretches on when you're waiting for new and exciting toys 😩 We hope that it was worth the wait and you've enjoyed yourself!

Posted 8 months ago

“Could do alot better price and bigger discounts”

Helpful Report

Posted 9 months ago

Hey there, thanks a bunch for the honesty! Our team are 100% dedicated to providing you with the best service, so we'll make sure to take this on board. In the meantime, don't forget that we offer a price match guarantee. If you find the exact same listed for cheaper by a competitor, we'll match it 😉

Posted 9 months ago

“It’s a handy and good device to keep with you! T does have few speed which is good! The only problem is the button to open is a bit hard I had to unseal .”

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Posted 10 months ago

Thank you so much for the feedback, we hope that you're still enjoying your new toys!

Posted 10 months ago

“amazing toy. a little tricky to get the right spot but once your there....aaammmmaaaazzziiinggg!!!!!!!”

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Posted 1 year ago

In the meantime - it's a lot of fun practicing, right? 🤩 Thank you for letting us know your experience, we hope that you are enjoying yourself!

Posted 11 months ago

“Service was quick”

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Posted 1 year ago

Hey Victoria, thank you so much for this kind review! We're so glad to hear we've left a positive impression on you, we'd love to know what we could do to turn your 4 star review into a 5 star one! 🤩

Posted 1 year ago

“Good helpful”

Helpful Report

Posted 1 year ago

We appreciate the kind words! We're always here to lend a hand whenever you need it. Just give our friendly customer care team a shout if you need anything else! 💙

Posted 1 year ago

“We’re getting the hang of it”

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Posted 1 year ago

Glad to hear you're getting into the groove of things! If there's anything you need assistance with, just let our customer care team know. Practice makes perfect! 😊

Posted 1 year ago

“Ordering was very easy and my package arrived very quickly. Everything was discreet from start to finish. The product l bought was of a high quality”

Helpful Report

Posted 1 year ago

Hi there, thank you for the feedback! We're delighted you found our ordering process was a breeze and that your package arrived swiftly. Quality is one of our top priorities, so we're glad you're happy with your purchase. 🥰

Posted 1 year ago

“Toys are powerful and nice to play with ;) good quality. I would highly recommend to use any sales opportunities to fulfill your desires. However I also recommend the business to be careful - the address on my parcel is completely wrong. It doesn’t have street number + street name spelt incorrect. It got delivered to my suburb‘S main post office, which I have to make time to go pick up. That’s really inconvenient for working people.”

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Posted 1 year ago

Hiya Lan, thanks so much for taking the time out of your day to leave us this review! We're really glad that despite the hiccups with delivery, you still have a positive experience with us. We hope to see you again shortly 🤗

Posted 1 year ago

“They definitely help keep your sex life interesting. My partner loves me shopping at Adulttoy megastore”

Helpful Report

Posted 1 year ago

Hey Peter, we're so glad to have helped play a part in keep you and your partner's lives interesting! We'd love to know what we can do to turn your 4 star review into a 5 star one 🤩

Posted 1 year ago

“Service was excellent”

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Posted 1 year ago

Wow - thank you so much! We are thrilled to hear that you had a great experience shopping with ATMS! We appreciate your feedback and hope to provide you with excellent service again some time soon 😁

Posted 1 year ago

“Wow, quick delivery and great satisfaction”

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Posted 1 year ago

Hey Myles, thanks so much for your review! Your feedback is super appreciated, so if you had any more to pass on to us so we can turn that 4 star rating into 5, please do let us know 😊

Posted 1 year ago

Adulttoymegastore.com.au is rated 4.3 based on 1,911 reviews