Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,957 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,957 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order arrived without no charger. I notified them and I still haven’t received and update with what’s happening.”

Helpful Report

Posted 2 months ago

Hey there, thank you so much for submitting this review and for reaching out to us via email! We're so glad to have been able to assist you quickly and send out the missing charger ASAP ⚡ Please do not hesitate to reach out again if you run into any further issues, and we'll be more than happy to help 😄

Posted 1 month ago

“Great serivice. Good fun toy. Great price.”

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Posted 3 months ago

Yay - we're so thrilled to hear that you enjoyed our shopping with ATMS and found a fun toy at a great price. We appreciate your support and hope to see you back soon! 😄

Posted 1 month ago

“mostly everything I've brought has been really good, the share satisfaction condoms get stuck rolling out sometimes (yes going the right way)”

Helpful Report

Posted 3 months ago

Thank you for your feedback! We're happy to hear that you've enjoyed most of your purchases. We appreciate your note about the Share Satisfaction condoms and will pass that along to our team. Your satisfaction is important to us so please do not hesitate to flag any further feedback or concerns you may have 😊

Posted 3 months ago

“Nice discreet packaging Toya was exactly as it was advertised”

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Posted 3 months ago

Thank you for your wonderful review! We're so glad to hear that all of your new toys met your expectations! 🥰

Posted 3 months ago

“Discreet as promised.”

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Posted 3 months ago

Thank you for your positive review! We're glad to hear that we delivered on our promise of discretion 📦

Posted 3 months ago

“Good item thanks”

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Posted 3 months ago

Thank you for your great review, Rick! We're thrilled to hear you're happy with your purchase. Enjoy your new toy and have fun! 😍

Posted 3 months ago

“Arrived without delay - as described”

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Posted 4 months ago

Thank you for your fantastic review! We're delighted to hear that your order arrived super quickly so you can get to enjoying yourself and your new goodies ASAP ⚡

Posted 3 months ago

“Love the product ranges, quality, pricing and service. The rewards system is brilliant. Have made several purchases in just a few weeks and will be back for more soon”

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Posted 4 months ago

Thank you for your amazing review, Pam! It's great to hear our addicting rewards system is working well for you! We can't wait to have you back for more 😍

Posted 4 months ago

“A pleasure to do business with. Always prompt and courteous service. Bree is a pleasure to talk to. My go to for these products.”

Helpful Report

Posted 4 months ago

Thank you for this absolutely stunning review! We'll make sure to pass your feedback on to Bree, we're sure she'll have nothing but kind things to say about you as well 🌟

Posted 4 months ago

“Serive was good and fast delivery. But the toy I got wasn't as good as it should of been for the amount of money I paid for it.”

Helpful Report

Posted 4 months ago

Thank you for your feedback! We’re glad to hear our service and delivery met your expectations, but we're sorry to learn that the toy didn't quite meet your standards and left you dissatisfied. Your experience is important to us, and we appreciate your input as it helps us improve our 40,000+ product catalogue. Someone from our friendly customer care team will be reaching out to you via email to see what we can do to resolve this for you, please keep an eye out! 👀

Posted 4 months ago

“Very happy with items and quick postage”

Helpful Report

Posted 4 months ago

Thank you for your wonderful review, Patricia! We're thrilled to hear you're happy with your items and hope that you enjoy them for a long time to come 💓

Posted 4 months ago

“Good products, great prices, discrete service.”

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Posted 4 months ago

Thank you for your fantastic review, Peter! We can't wait to have you back and shopping with us! 🥰

Posted 4 months ago

“Always excellent products, easy to navigate website, and the order arrives well paked and quickly.”

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Posted 4 months ago

Thank you so much for your kind review! We're stoked to have you back and shopping with us again 🥰

Posted 4 months ago

“Prompt shipping, product as advertised”

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Posted 4 months ago

Thank you for your stunning 5-star review! Your enjoyment is our top priority, and we hope to see you back soon! 🤩

Posted 4 months ago

“Really easy to shop and check out but when my package came it wasn't packed very discreet my delivery person had a laugh so.... 😅”

Helpful Report

Posted 4 months ago

Thank you for your honest feedback and bringing this to our attention! We're so incredibly sorry to hear about the packaging situation. We definitely understand the importance of discretion and will address this with our team as well as our courier partners to improve for the future.

Posted 4 months ago

“Great range and prices (*during sales!) We are very happy with our purchases! Especially the lucent glass range!”

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Posted 5 months ago

Thank you for your amazing review, Tim! The Lucent glass range is such a stunning choice. We appreciate your support and can’t wait for your next shop! 💎

Posted 5 months ago

“very good products.took a couple of extra days for delivery than i expected”

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Posted 5 months ago

Thank you for your feedback! We're glad to hear you enjoyed our products. We appreciate your patience with the delivery time and are constantly working to improve these services 😊

Posted 5 months ago

“Package is more than 10 business days past dispatch and still no sign of it. Contacted customer care but they have been silent and online chat is closed during their business hours. Very disappointing.”

Helpful Report

Posted 5 months ago

Thanks for getting in contact with our team via email and phone! They are on the case and getting the incomplete and incorrect delivery address amended with our courier partners ASAP and working to expedite your order to you now. Please keep an eye out for updates via email! 💌

Posted 5 months ago

“Wasityou????”

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Posted 5 months ago

Hey there, thanks for submitting this review! Someone from our friendly customer care team will be reaching out now to check in and make sure everything's okay 😊

Posted 5 months ago

“Excellent service and product range, very quick postage and well packaged.”

Helpful Report

Posted 5 months ago

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your shop with ATMS! Speedy postage and discreet packaging are our priorities 😊

Posted 5 months ago

Adulttoymegastore.com.au is rated 4.3 based on 1,957 reviews