Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,923 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,923 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never had an issue with the store or its products and shipping is what is expected”

Helpful Report

Posted 2 months ago

We're so glad to hear that you've been having a smooth experience with us, David! We really appreciate all your support and kind words. Our team works super hard to ensure everything ships out as expected, and it's fantastic to know that you’ve never had any issues. Thanks for choosing ATMS – we can't wait to see you back for more exciting products! 🎉

Posted 2 months ago

“Delivery of items arrived when they were supposed to. Especially coming from NZ. I am still waiting on items ordered from other suppliers within Australia. I will be using ATMS more often. Good quality items. Much pleasure will be had”

Helpful Report

Posted 2 months ago

We never want to keep all of our fun-loving customers waiting any longer than necessary, so we're absolutely thrilled to hear that your order arrived so quickly! All of us here are glad to hear that we're winning you over - pleasure awaits in your next order with us, and we can't wait to see you back for more fun! 🎉

Posted 2 months ago

“Delivery was quick and service was good. The product broke after 2 weeks, so kinda disappointed about the quality”

Helpful Report

Posted 2 months ago

Thank you for leaving this review! We can see that you have reached out directly to our friendly customer care team who is in the process of resolving this faulty item with you 😊

Posted 2 months ago

“fast speedy service”

Helpful Report

Posted 2 months ago

We wouldn't want to keep you from your fun purchases any longer than necessary! We hope that you've been enjoying your purchase with ATMS 😊

Posted 2 months ago

“Great service”

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Posted 2 months ago

It's been our pleasure having you shop with us, we hope to see you again soon! 🎉

Posted 2 months ago

“I already reviewed this. Please stop bothering me. I have had to opt out of emails twice already.”

Helpful Report

Posted 2 months ago

Sorry to hear that our automated system is giving you grief! All emails regarding your order such as order confirmation, tracking information, and review prompts are automatically sent out to keep you in the loop. We will check in with our marketing team to make sure you're fully unsubscribed from any of our electronic mailers and do not receive anything else 😊

Posted 2 months ago

“Fast delivery and quality products.”

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Posted 2 months ago

Thanks a bunch for this kind review! We hope you're enjoy your purchase as much as our team enjoyed packing your fun filled order 🥳

Posted 2 months ago

“Very happy with products can’t wait to share them, I’ll definitely be back to buy more products you now have a customer for life”

Helpful Report

Posted 3 months ago

Here's to many more orders together, Natasha! Can't wait to see what other exciting products you decide to pick up in your coming orders 🥂

Posted 3 months ago

“Nice!!!!!!”

Helpful Report

Posted 3 months ago

Thanks Jack, glad to hear you're enjoying your newest goodies from ATMS!!!!!!

Posted 3 months ago

“I rang the store and spoke to Bree, she was very helpful. Order arrived promptly.”

Helpful Report

Posted 3 months ago

Always a pleasure chatting and helping you out! Can't wait to hear what your lovely partner thinks of this most recent purchase! 💓

Posted 3 months ago

“Excellent service for a first time customer.”

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Posted 3 months ago

Yay - we're so glad to hear this! Can't wait to see what you pick up in your next shop with ATMS 🤩

Posted 3 months ago

“Very affordable and great products. It always arrives quite quickly too.”

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Posted 4 months ago

Thank you so much for your kind words Alexandra, can't wait to see you again 🥰

Posted 4 months ago

“Great quality from a large range of items with quick delivery.”

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Posted 4 months ago

Thank you so much for this kind review! We hope to see you again soon 💖

Posted 4 months ago

“Excellent quality product. When initially looking at the product, you would think the ring would go around your shaft and balls however the ring is too small and at the wrong angle to fit. However the ring is at the perfect length and angle to fit just your balls, which seems to provide an exciting tugging sensation when masturbatory or during sex. 👌👌”

Helpful Report

Posted 4 months ago

Thank you for this thorough feedback regarding your purchased product! We're glad to hear that you're enjoying the ring despite initial reservations and can't wait to see what you pick up in your next shop with ATMS 😊

Posted 4 months ago

“Whole process was easy from Creating account, searching website, making payment, etc Always kept informed of shipping status, great communication.”

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Posted 4 months ago

Thank you so much for your kind words, Tyrone! We hope to see you again in the future ✨

Posted 4 months ago

“I ordered the Satisfyer Number Two which requires batteries, upon arrival I was sadly disappointed that my item doesn't work. Despite trying multiple brand new batteries..”

Helpful Report

Posted 4 months ago

Hi there, thanks so much for leaving us this review and for getting in contact with us! We're so glad you've given us the opportunity to resolve this for you, and our customer care are waiting for your reply now 😊

Posted 4 months ago

“The website is an Australian site but the warehouse is in NZ. That means the content of the box has to be written on the outside as it comes through customs. There are 5 business days advertised but it’s more like 10. So if you don’t mind having your name and address associated with the content, knock yourself out. Go for it. However if you’re looking for discretion, I’d probably shop elsewhere.”

Helpful Report

Posted 4 months ago

Hi, thanks so much for leaving us this review! Having the contents of your parcel written and displayed on the outside definitely doesn't sound correct, so someone from our friendly customer care team will be reaching out to you now to investigate further 🙂 Regarding our URL, it is standard practice for ecommerce businesses to use specific URLs for different domains. We do state on our About Us and Shipping Information FAQ pages that we are based in Wellington. All shipping times are based on this location.

Posted 4 months ago

“You sent me the wrong item”

Helpful Report

Posted 4 months ago

Hi there, thanks for your review and for reaching out to us via email! Our customer care team are waiting on your reply so we can resolve this together 😁

Posted 4 months ago

“Always an easy transaction, fast delivery and zero hassles”

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Posted 4 months ago

Thanking you kindly Lenai, hope to see you again in the future! 🥰

Posted 4 months ago

“Excellent service items arive quick and discreet”

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Posted 4 months ago

Yay - thank you so much for this kind review! We hope that you enjoy your new goodies 😍

Posted 4 months ago

Adulttoymegastore.com.au is rated 4.3 based on 1,923 reviews