Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,971 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,971 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

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“Arrived without delay - as described”

Helpful Report

Posted 5 months ago

Thank you for your fantastic review! We're delighted to hear that your order arrived super quickly so you can get to enjoying yourself and your new goodies ASAP ⚡

Posted 5 months ago

“Love the product ranges, quality, pricing and service. The rewards system is brilliant. Have made several purchases in just a few weeks and will be back for more soon”

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Posted 5 months ago

Thank you for your amazing review, Pam! It's great to hear our addicting rewards system is working well for you! We can't wait to have you back for more 😍

Posted 5 months ago

“A pleasure to do business with. Always prompt and courteous service. Bree is a pleasure to talk to. My go to for these products.”

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Posted 5 months ago

Thank you for this absolutely stunning review! We'll make sure to pass your feedback on to Bree, we're sure she'll have nothing but kind things to say about you as well 🌟

Posted 5 months ago

“Serive was good and fast delivery. But the toy I got wasn't as good as it should of been for the amount of money I paid for it.”

Helpful Report

Posted 6 months ago

Thank you for your feedback! We’re glad to hear our service and delivery met your expectations, but we're sorry to learn that the toy didn't quite meet your standards and left you dissatisfied. Your experience is important to us, and we appreciate your input as it helps us improve our 40,000+ product catalogue. Someone from our friendly customer care team will be reaching out to you via email to see what we can do to resolve this for you, please keep an eye out! 👀

Posted 5 months ago

“Very happy with items and quick postage”

Helpful Report

Posted 6 months ago

Thank you for your wonderful review, Patricia! We're thrilled to hear you're happy with your items and hope that you enjoy them for a long time to come 💓

Posted 6 months ago

“Good products, great prices, discrete service.”

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Posted 6 months ago

Thank you for your fantastic review, Peter! We can't wait to have you back and shopping with us! 🥰

Posted 6 months ago

“Always excellent products, easy to navigate website, and the order arrives well paked and quickly.”

Helpful Report

Posted 6 months ago

Thank you so much for your kind review! We're stoked to have you back and shopping with us again 🥰

Posted 6 months ago

“Prompt shipping, product as advertised”

Helpful Report

Posted 6 months ago

Thank you for your stunning 5-star review! Your enjoyment is our top priority, and we hope to see you back soon! 🤩

Posted 6 months ago

“Really easy to shop and check out but when my package came it wasn't packed very discreet my delivery person had a laugh so.... 😅”

Helpful Report

Posted 6 months ago

Thank you for your honest feedback and bringing this to our attention! We're so incredibly sorry to hear about the packaging situation. We definitely understand the importance of discretion and will address this with our team as well as our courier partners to improve for the future.

Posted 6 months ago

“Great range and prices (*during sales!) We are very happy with our purchases! Especially the lucent glass range!”

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Posted 6 months ago

Thank you for your amazing review, Tim! The Lucent glass range is such a stunning choice. We appreciate your support and can’t wait for your next shop! 💎

Posted 6 months ago

“very good products.took a couple of extra days for delivery than i expected”

Helpful Report

Posted 6 months ago

Thank you for your feedback! We're glad to hear you enjoyed our products. We appreciate your patience with the delivery time and are constantly working to improve these services 😊

Posted 6 months ago

“Package is more than 10 business days past dispatch and still no sign of it. Contacted customer care but they have been silent and online chat is closed during their business hours. Very disappointing.”

Helpful Report

Posted 6 months ago

Thanks for getting in contact with our team via email and phone! They are on the case and getting the incomplete and incorrect delivery address amended with our courier partners ASAP and working to expedite your order to you now. Please keep an eye out for updates via email! 💌

Posted 6 months ago

“Wasityou????”

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Posted 6 months ago

Hey there, thanks for submitting this review! Someone from our friendly customer care team will be reaching out now to check in and make sure everything's okay 😊

Posted 6 months ago

“Excellent service and product range, very quick postage and well packaged.”

Helpful Report

Posted 6 months ago

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your shop with ATMS! Speedy postage and discreet packaging are our priorities 😊

Posted 6 months ago

“The product was described as one thing next to the main picture of what it looked like, it also had particular dimensions written in that description. On recieving the product, it was not what it was advertised to be. It was advertised as a vibrator, with dimensions of 12cm by 3.5cm, but when I recieved the item, it was only about 4.7cm by 2.6cm and was definately NOT a vibrator but a ball inside a shape.”

Helpful Report

Posted 7 months ago

Hi Wayne, thank you so much for leaving this review and brining this issue to our attention! We are so incredibly sorry to hear of your experience. We can see that you have not reached out directly to us, so one of our customer care team members will be reaching out to you directly to resolve this. Please keep your eyes peeled for an incoming email 💌

Posted 6 months ago

“Very impressed with the discrete and fast delivery times.”

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Posted 7 months ago

Thank you for your fantastic feedback on our service! We look forward to seeing you again soon! 😊

Posted 7 months ago

“good size, just what i was looking for”

Helpful Report

Posted 7 months ago

Glad to hear you're enjoying your latest purchase! We'll see you again when you want to expand your collection 🎁

Posted 7 months ago

“Prompt delivery and kept up to date with progress of the package”

Helpful Report

Posted 7 months ago

Thank you for the kind words and appreciation of our tracking update system! We know how exciting it can be to purchase one of our many products, so we like to let you know where it is at every step 😊

Posted 7 months ago

“Speedy and reliable delivery. Would order from you again.”

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Posted 7 months ago

We'll keep our eyes peeled and looking forward to your next shop with Adulttoymegastore then! 👀

Posted 7 months ago

“Awesome!”

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Posted 7 months ago

We think you're pretty awesome too, Dan! Thanks for shopping with ATMS 💌

Posted 7 months ago

Adulttoymegastore.com.au is rated 4.3 based on 1,971 reviews