Hey there, thanks for your review and sorry there was an issue with your order! We would love if you could email us detailing the issue, so we can take corrective action.
“The service and value for money at Adult Toy Mega Store is always excellent. We've been customers for a few years and have always found the service very prompt and helpful. As cam models, we go through lots of toys and having a quick turn around time means we have minimal interruption to our work which means a lot to us. Thankyou ATMS team and especially Bree! xx”
“wouldnt have brought if knew you were in NZ, and not even packed in orignal packageing glass wrapped in little bubble wrap and sent in post bag , wont be buying here again”
“Everything was as I ordered ... but I selected a free item.. that never arrived, and it said I would get free delivery, but then I did not .. assuming that discount did not work because of he free item.. so I ended up getting neither...”
Thank you so much for your kind words, Alan! We're delighted to hear that you experienced prompt and professional service and appreciate all of your support 😊
“Share satisfaction packets of lube burst all over my order. I did not order these packets and no effort was put into actually packaging them safely in either of my orders, a “gift freebie” I assume. It’s blatantly obvious you have some type of deal with SS but stop shoving these in peoples orders. Otherwise arrived in a timely fashion.”
Thank you so much for your feedback! We’re sorry to hear about the lube packets, we always include some kind of surprise and delight into everyone's package, ranging from lubricants, condoms, and even toys. Your experience is important to us, and we will definitely take your comments into account and pass your thoughts onto our warehouse manager and team as we strive to improve packaging for everyone's satisfaction. We're glad your orders arrived promptly and hope you have a more positive experience next time we see you 😊
Thank you so much for your amazing feedback, Christopher! We're thrilled to hear that you enjoyed the lucky dip experience and will pass this on to our team in charge of making these mystery bags up. It's always great to explore new pleasures, and we're so thankful that we could be a part of that journey for you! 💖
