Thank you for your fantastic review! We're delighted to hear that your order arrived super quickly so you can get to enjoying yourself and your new goodies ASAP ⚡
“Love the product ranges, quality, pricing and service. The rewards system is brilliant. Have made several purchases in just a few weeks and will be back for more soon”
Thank you for your amazing review, Pam! It's great to hear our addicting rewards system is working well for you! We can't wait to have you back for more 😍
Thank you for this absolutely stunning review! We'll make sure to pass your feedback on to Bree, we're sure she'll have nothing but kind things to say about you as well 🌟
Thank you for your feedback! We’re glad to hear our service and delivery met your expectations, but we're sorry to learn that the toy didn't quite meet your standards and left you dissatisfied. Your experience is important to us, and we appreciate your input as it helps us improve our 40,000+ product catalogue.
Someone from our friendly customer care team will be reaching out to you via email to see what we can do to resolve this for you, please keep an eye out! 👀
Thank you for your wonderful review, Patricia! We're thrilled to hear you're happy with your items and hope that you enjoy them for a long time to come 💓
Thank you for your honest feedback and bringing this to our attention!
We're so incredibly sorry to hear about the packaging situation. We definitely understand the importance of discretion and will address this with our team as well as our courier partners to improve for the future.
Thank you for your amazing review, Tim! The Lucent glass range is such a stunning choice. We appreciate your support and can’t wait for your next shop! 💎
Thank you for your feedback! We're glad to hear you enjoyed our products. We appreciate your patience with the delivery time and are constantly working to improve these services 😊
“Package is more than 10 business days past dispatch and still no sign of it. Contacted customer care but they have been silent and online chat is closed during their business hours. Very disappointing.”
Thanks for getting in contact with our team via email and phone! They are on the case and getting the incomplete and incorrect delivery address amended with our courier partners ASAP and working to expedite your order to you now. Please keep an eye out for updates via email! 💌
Hey there, thanks for submitting this review! Someone from our friendly customer care team will be reaching out now to check in and make sure everything's okay 😊
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your shop with ATMS! Speedy postage and discreet packaging are our priorities 😊
“The product was described as one thing next to the main picture of what it looked like, it also had particular dimensions written in that description. On recieving the product, it was not what it was advertised to be. It was advertised as a vibrator, with dimensions of 12cm by 3.5cm, but when I recieved the item, it was only about 4.7cm by 2.6cm and was definately NOT a vibrator but a ball inside a shape.”
Hi Wayne, thank you so much for leaving this review and brining this issue to our attention! We are so incredibly sorry to hear of your experience. We can see that you have not reached out directly to us, so one of our customer care team members will be reaching out to you directly to resolve this. Please keep your eyes peeled for an incoming email 💌
