“Delivery of items arrived when they were supposed to. Especially coming from NZ. I am still waiting on items ordered from other suppliers within Australia. I will be using ATMS more often. Good quality items. Much pleasure will be had”
We never want to keep all of our fun-loving customers waiting any longer than necessary, so we're absolutely thrilled to hear that your order arrived so quickly!
All of us here are glad to hear that we're winning you over - pleasure awaits in your next order with us, and we can't wait to see you back for more fun! 🎉
Thank you for leaving this review! We can see that you have reached out directly to our friendly customer care team who is in the process of resolving this faulty item with you 😊
Sorry to hear that our automated system is giving you grief! All emails regarding your order such as order confirmation, tracking information, and review prompts are automatically sent out to keep you in the loop. We will check in with our marketing team to make sure you're fully unsubscribed from any of our electronic mailers and do not receive anything else 😊
“Excellent quality product. When initially looking at the product, you would think the ring would go around your shaft and balls however the ring is too small and at the wrong angle to fit. However the ring is at the perfect length and angle to fit just your balls, which seems to provide an exciting tugging sensation when masturbatory or during sex. 👌👌”
Thank you for this thorough feedback regarding your purchased product! We're glad to hear that you're enjoying the ring despite initial reservations and can't wait to see what you pick up in your next shop with ATMS 😊
“I ordered the Satisfyer Number Two which requires batteries, upon arrival I was sadly disappointed that my item doesn't work. Despite trying multiple brand new batteries..”
Hi there, thanks so much for leaving us this review and for getting in contact with us! We're so glad you've given us the opportunity to resolve this for you, and our customer care are waiting for your reply now 😊
“The website is an Australian site but the warehouse is in NZ. That means the content of the box has to be written on the outside as it comes through customs. There are 5 business days advertised but it’s more like 10. So if you don’t mind having your name and address associated with the content, knock yourself out. Go for it. However if you’re looking for discretion, I’d probably shop elsewhere.”
Hi, thanks so much for leaving us this review!
Having the contents of your parcel written and displayed on the outside definitely doesn't sound correct, so someone from our friendly customer care team will be reaching out to you now to investigate further 🙂
Regarding our URL, it is standard practice for ecommerce businesses to use specific URLs for different domains. We do state on our About Us and Shipping Information FAQ pages that we are based in Wellington. All shipping times are based on this location.
Hi there, thanks for your review and for reaching out to us via email! Our customer care team are waiting on your reply so we can resolve this together 😁
And what a fun and exciting order it was! We're thrilled to hear that your wife has enjoyed it as much as we enjoyed having you shop with us. Thanks for choosing Adulttoymegastore to be a part of this celebration, and happy belated birthday to her! 🎈
