Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,923 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,923 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really like how quick I got the delivery.”

Helpful Report

Posted 9 months ago

We never want to keep our customers waiting - thank you so much for the review!

Posted 9 months ago

“Excellent Service:Instant Dispatch, Item Had Ample Protection For Transportation. Easy Transaction And Good Communication.”

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Posted 10 months ago

Thank you for this stunning feedback, we always aim to hit on the key points you mentioned in your review so it's really exciting to hear this is what you experienced when shopping with us 🥰

Posted 9 months ago

“Product was ok, the poor communication from customer service around delivery and the delivery timeframes that are posted on the website are misleading or unclear. It says 2-4 business days, was more like 8-10. We missed an event that these items were for, due to this. Unfortunately very unsatisfied not sure I would order from here again. Sorry just be honest.”

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Posted 10 months ago

“Good buys. Very prompt and communicate quickly.”

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Posted 10 months ago

Thank you for your support Rich, it's always a pleasure seeing your name pop up in our system! 🥰

Posted 10 months ago

“Website is easy to navigate, check out was super smooth too.”

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Posted 10 months ago

Thanks for your kind feedback Russell, we hope to see you again soon! ✨

Posted 10 months ago

“Service could not have been better. Received all products within a week.”

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Posted 10 months ago

Wow John, what a compliment! We can't thank you enough for your kind review. Hope to see you again sometime in the future 🥰

Posted 10 months ago

“Great products carefully packed”

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Posted 10 months ago

Glad to hear that you experienced the amount of care our team puts in to packing each and every one of our customers orders! We hope that you are still enjoying your new goodies 🤩

Posted 10 months ago

“Be warned this is not Australia no matter what they say”

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Posted 10 months ago

Hi there, thank you kindly for your review! We provide all our company's information and location in the About Us and Shipping Information sections: https://adulttoymegastore.com.au/heat/ATMS-HQ/2020/04/29/australia-shipping-information/ It's super common for businesses to have multiple domains locked into the country they are wanting to service, this is to avoid any address and delivering issues that might come about and prevent the headaches that would occur if we only had the one system for global addresses 😊

Posted 10 months ago

“It took way longer to get it via mail.”

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Posted 10 months ago

Hey there, thanks for your review! Sorry to hear this, we've checked your order and tracking details and it actually looks like this arrived within our shipping time frame of 3 - 7 days! We hope that you're enjoying your purchase despite this, we know how painful it can be when you're waiting for something exciting to arrive ☺️

Posted 10 months ago

“Sweet as!!!”

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Posted 10 months ago

Thank you for the kind words, we hope to see you again soon!

Posted 10 months ago

“Good product range and prices are very affordable Postage was a little slow but was expecting as I'm in Australia”

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Posted 10 months ago

Howdy, thanks so much for your honest feedback! We're glad that your package made it to you safely - there's been a little bit of reshuffling with our postage times to Australia, so we hope you try us out again 😊

Posted 10 months ago

“Could do alot better price and bigger discounts”

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Posted 10 months ago

Hey there, thanks a bunch for the honesty! Our team are 100% dedicated to providing you with the best service, so we'll make sure to take this on board. In the meantime, don't forget that we offer a price match guarantee. If you find the exact same listed for cheaper by a competitor, we'll match it 😉

Posted 10 months ago

“Quick delivery and loving the discreet packaging! Thank you Hannah for hand packing my order. Highly recommended”

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Posted 10 months ago

Thanks so much for your recommendation Darrel! We'll make sure to pass on your thanks to our lovely Hannah 🌸

Posted 10 months ago

“Brilliant 👍”

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Posted 11 months ago

Glad to hear you're enjoying yourself Amanda 👍

Posted 11 months ago

“Thay work well”

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Posted 11 months ago

Thank you for the update - hope you're enjoying yourself!

Posted 11 months ago

“Fast efficient service. Highly recommend.”

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Posted 11 months ago

Thanks for the recommendation ⭐

Posted 11 months ago

“Perfect timing hehe”

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Posted 11 months ago

Woohoo! We hope you enjoy your goodies!

Posted 11 months ago

“Speedy delivery very happy with order”

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Posted 11 months ago

Thanks for 5 stars! We're glad you got your order nice and fast.

Posted 11 months ago

“Excellent”

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Posted 11 months ago

⭐⭐⭐⭐⭐

Posted 11 months ago

“Good range, nice products and GREAT service Thank you and I'll definately buy from you again :)”

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Posted 11 months ago

Thanks for the rave review! We look forward to making your day again ⭐

Posted 11 months ago

Adulttoymegastore.com.au is rated 4.3 based on 1,923 reviews