Thank you for the kind words and appreciation of our tracking update system! We know how exciting it can be to purchase one of our many products, so we like to let you know where it is at every step 😊
“Quick hassle free postage but the description was a little off, because out of 7.8 inch only 6 inch is actually the shaft as the handle takes the final 1.8 inch so only 6 inch usable but still looks to be quality construction glass.”
Thank you so much for the kindly worded feedback on your glass massager from Lucent! ✨ We'll make sure our content team hears your thoughts regarding clearer and more in-depth information on each individual product. It's a task considering we sell a massive 40,000+ items, but if anyone is up to the task it's definitely the ATMS team! 😊
Hi there! Thanks so much for your kind review! We know how painfully long express shipping can feel when you're purchasing something as fun and exciting as the items we sell. We hope that you're enjoying them, and that they were well worth the wait 😉
Thanks for leaving us this review and for bringing it to our attention! I can see that you have already reached out to our friendly customer care who is currently in the process of resolving this with you 😊
Thank you for your review! We'd love to know what we could improve on to add one more star to your rating - please do not hesitate to reach out to our friendly customer care team if you are experiencing any issues with your order 🌠
Thank you so much for your kind review! Our team works hard to ensure everything runs smoothly for our customers, so we're stoked to hear your experience when shopping with ATMS. We look forward to serving you again soon! Enjoy your purchase! 🥳
We're so glad to hear that you've been having a smooth experience with us, David! We really appreciate all your support and kind words. Our team works super hard to ensure everything ships out as expected, and it's fantastic to know that you’ve never had any issues. Thanks for choosing ATMS – we can't wait to see you back for more exciting products! 🎉
“Delivery of items arrived when they were supposed to. Especially coming from NZ. I am still waiting on items ordered from other suppliers within Australia. I will be using ATMS more often. Good quality items. Much pleasure will be had”
We never want to keep all of our fun-loving customers waiting any longer than necessary, so we're absolutely thrilled to hear that your order arrived so quickly!
All of us here are glad to hear that we're winning you over - pleasure awaits in your next order with us, and we can't wait to see you back for more fun! 🎉
Thank you for leaving this review! We can see that you have reached out directly to our friendly customer care team who is in the process of resolving this faulty item with you 😊
Sorry to hear that our automated system is giving you grief! All emails regarding your order such as order confirmation, tracking information, and review prompts are automatically sent out to keep you in the loop. We will check in with our marketing team to make sure you're fully unsubscribed from any of our electronic mailers and do not receive anything else 😊
