“Everything was as I ordered ... but I selected a free item.. that never arrived, and it said I would get free delivery, but then I did not .. assuming that discount did not work because of he free item.. so I ended up getting neither...”
Thank you so much for your kind words, Alan! We're delighted to hear that you experienced prompt and professional service and appreciate all of your support 😊
“Share satisfaction packets of lube burst all over my order. I did not order these packets and no effort was put into actually packaging them safely in either of my orders, a “gift freebie” I assume. It’s blatantly obvious you have some type of deal with SS but stop shoving these in peoples orders. Otherwise arrived in a timely fashion.”
Thank you so much for your feedback! We’re sorry to hear about the lube packets, we always include some kind of surprise and delight into everyone's package, ranging from lubricants, condoms, and even toys. Your experience is important to us, and we will definitely take your comments into account and pass your thoughts onto our warehouse manager and team as we strive to improve packaging for everyone's satisfaction. We're glad your orders arrived promptly and hope you have a more positive experience next time we see you 😊
Thank you so much for your amazing feedback, Christopher! We're thrilled to hear that you enjoyed the lucky dip experience and will pass this on to our team in charge of making these mystery bags up. It's always great to explore new pleasures, and we're so thankful that we could be a part of that journey for you! 💖
Oh no! So sorry to hear of this, we appreciate you submitting this review to bring it to our attention. Someone from our customer care team will be reaching out to you directly via email to resolve this. Please keep an eye out for any messages heading your way 💌
Thank you so much for your wonderful review! We're delighted to hear that you found our products to be of good quality. Your satisfaction means the world to us! 🌏
Hey there, thank you so much for submitting this review and for reaching out to us via email! We're so glad to have been able to assist you quickly and send out the missing charger ASAP ⚡
Please do not hesitate to reach out again if you run into any further issues, and we'll be more than happy to help 😄
Yay - we're so thrilled to hear that you enjoyed our shopping with ATMS and found a fun toy at a great price. We appreciate your support and hope to see you back soon! 😄
Thank you for your feedback! We're happy to hear that you've enjoyed most of your purchases. We appreciate your note about the Share Satisfaction condoms and will pass that along to our team. Your satisfaction is important to us so please do not hesitate to flag any further feedback or concerns you may have 😊
