Feel absolutely scammed out of my hard earned money. Called this company to install Sky in my home, Sky would have done it for free but I wanted it earlier. Engineer connects the sky cable the same way I did and told me it would work. I asked him to run new cables that I put and he got out off due to the rain and said the old ones will be fine. I asked if we should connect the box to see if it works said insisted it would work. Well guess what? Does not work. Almost £100 paid for a diagnostics and some connectors and 15 mins of work. Really poor service from this company.