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Aerialforce Reviews

4.1 Rating 2,707 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

4.1

Based on 2,707 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wanted a quote to re site 2 TV’s & install a third one. I filled out the online form before I went to bed & had missed 5 called off them before 7.00 AM!! The engineer came the next day & I was quoted £530!!! When I said it was a really high price he called the “head office” then offered to do the job for £430 if I went ahead with the job on the same day. Told him it was still too high & didn’t want him to proceed. I then received a further call from head office saying if I quoted gf his name (Roy) I could get the job done for £350 I rang a local company who did all 3 jobs for £120 Ariel force are daylight robbers, don’t use them.”

Posted 1 week ago

“Thieves get my arsil sorted you sole £480 from a cancer patients for £50 of work you dirty robbing basted come back and face me get this sorted for what you were paid for DO NOT buy fro this site total robbers”

Posted 1 month ago

“Had a fella named Andy from aerial Force came this morning set up my 65inch tv no fuss no probs...well pleased.”

Posted 4 months ago

“Ricky attended my elderly mother's property today, 03/01/2023, where there was an aerial fault. He diagnosed the problem quickly, then fixed it after carrying out some surgery on a large wisteria plant. All resolved and she is as pleased as Punch.”

Posted 4 months ago

“***BEWARE*** this is the first review Ive ever took the time and effort to make. I had CCTV fitted recently (Dec 2022) the engineer fitted CCTV differing from the quotation given and has now denied ever having this conversation, even though I have audio recordings. I’ve reported the matter to their customer care who in light of evidence have just repeated what they’re engineer said and now wish to charge me to remove the system or upgrade. Terrible customer service, borderline fraudulent work practices. AVOID or get every scrap of information signed in writing!!! I’m now having to consider small claims court.”

Posted 5 months ago

“Customer service was excellent: an engineer came within the hour, diagnosed the fault, and showed me what was wrong with my aerial. This he replaced, and checked my TV was working satisfactorily. The engineers name was Anthony Garner.”

Posted 6 months ago

“Terrible service and really poor post customer service. I had arranged a visit for my mum, engineer turned up, left in ten minutes (and was very rude to my mum) and that’s what you get for £79 + vat. Complained to company offered and was offered a discount to repair dish. Said I would think about it, 24 hours later issued an email saying if I didn’t pay £79 + vat my debt would go to a debt collection agency. Would certainly Never recommend or Ever deal with this company again.”

Posted 6 months ago

“Do not use!!! Was a simple Job of sorting a cable for a sky dish Job was done in 20mins was changed £145 which is crazy but I agreed as just wanted the job done. Then looking at my bank account was actually charged £175 Called the office multiply Times with No response and they won’t respond to emails….. thieves do not use!”

Posted 7 months ago

“Jhon took full money to complete my fire work and did nothing .even mall management has seen your work and glasgow council not issuing me opening certificate only because of jhon incomplete work. Kindly check this issue and reply me .”

Posted 10 months ago

“I liked the service, the prices are also at the level. The right kind of approach to work!”

Posted 11 months ago

“i contacted them because having trouble losing chanels and signal engineer came said needed new aireal old aireal only 2 year old paid£198 for new aireal told we would have no trouble with this one it looked like a stick still got exactly same problem tv only few months old had it checked nothing wrong with it was told reciept would be in post still waiting a month after told will have to pay for some one to come out again £198 spent that needent have what a rip off dont use .”

Posted 11 months ago

“The man that came, wS not only bad mannered, but when he told me lies, I showed him the door, ya it's a free call out, but once they are in Yr hone be carful, he wNted 400 if y don't take their service, I went to another they company, far better they where polity genuine and the bill 100, same difference and no con. Nothing wzs a bother and he didn't have a temper I used fixed price aerials thanks Gary”

Posted 1 year ago

“Couldn't have asked for a more professional and lovely guy to mount my TV, Darren G mounted my TV and even sorted out my TV that I was having problems with, if you get Darren G your on to a winner, regards Jo”

Posted 1 year ago

“They are rip off merchants, don't use them. The quote was expensive and misleading then the actual price was double the price of the quote. Paid £420 for 1 1/2 hours work to put a £30 arial up in the attic and then £95 for him to stuff a coaxial cable through the ceiling in a bedroom which he left dangling in the room. Nothing was neat and now need to find another person to fix the rubbish job I paid for. Very disappointed by these cow boys.”

Posted 1 year ago

“The verbal quote was totally different to the written quote, sent emails to customer care, the engineer denied he said that to me? Basically the vat wasn't included on original verbal quote, very misleading, terrible avoid”

Posted 1 year ago

“I'd like to thank Darren Smith Welsh lad came out to us today very helpfull very polite 😀 and job professionaly done thank you x”

Posted 1 year ago

“Quite useless company the fitter fitted the dish wrong then blamed the box got to engineer to look at to spotted the mistake and put it right when I rang aerialforce the engineer said I should have got them back under the guarantee Who in the right mind would want the same rude mouthy incompetent aerial fitter back to work in there house again”

Posted 1 year ago

“Very unprofessional company. Unreliable. What they quote for you and what you end up paying is vastly different, with the latter obviously being the higher. Their customer care don't take complaints seriously. They seem to care more about the cash they take from you that leaving you a satisfied customer. I wish I read other customers feedback before committing myself to them. Certainly, I wouldn't use them again, ever.”

Posted 1 year ago

“Avoid!! The engineer wanted us to sign a document and said not to read it, but upon inspection it was to accept the quote and start work. The engineer then started being pushy and wanted to know what we were prepared to pay - we said nothing and that we were no longer interested. Approach with cautions”

Posted 1 year ago

“Moved into a ground floor flat asked for a dish to be fitted, guy just went on and on about having to go high because of having to connect with the isle of white then gave us a price of £300 !!! Then a neighbour popped over and said the guy who lived here before had a satellite already we just didnt see it amongst the others on the block.”

Posted 1 year ago

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Aerialforce is rated 4.1 based on 2,707 reviews