DO NOT USE THIS COMPANY!! CON ARTISTS!! I run a small independent hotel. I had an issue with my TV and they took advantage of me being busy and needing the situation fixed. Told me i needed to replace a piece of equipment that cost £585 this took him 15 mins to change. later in the evening when i had time i found that anyone else selling this piece of equipment has it listed for £50 or less. When i queried this with the office manager he attempted to create more lies, when he got stuck told me he would call me back. have tried him every day for a week and he always seems to be on a break. Have given them plenty of time to try and explain and rectify to no result!