Service was satisfactory, effective communication. However about my cost enquiry I was assured I will be paying no more than £60 for everything included.In realty I was charged £150 by repair person,it took him to fix things about 20-30 min in house.I didn't get satisfactory explanation what was actually wrong, internet hub was unplugged while he did the work, when it was asked to put plug back in, the comment was made "he should not really be doing that". On the web site Aerial Force states the services start from £19.99 I definitely will not recommend Aerial Force to anyone.