Ok so I'm going to be honest about my experience with this company. I rang up & was assured they covered my area. I was quoted £185 plus an extra 15% off discount for wall mounting a 65" tv on a cantilever bracket (I made sure the agent on the phone was aware of the job in hand as I wanted an accurate price)..I should've clicked then something was off. The engineer turned up an hr late. I was alarmed when he showed up on his own..surely they'd send at least 2 to fit such a large tv! The agent was friendly & pleasant & after almost not agreeing to do the job which would've left myself & family without a tv to watch he agreed to install with my help. During the install I had to buy the right tools for the job. I was surprised a tv aerial company that sells the fact it also wall mounts tv's didn't have the correct equipment to complete the job. After helping the agent with most of the labour after 2 hrs of work then came the nasty surprise.. THE QUOTE/PRICE! £430!! I was shocked..bit different to £185 plus discount. After a call to his supervisor he managed to knock £50 off but that still left me with almost treble my original quotation for a job that i had to also assist with the labour & supply tools.
I would certainly NOT recommend this company & only giving an extra star due to the agent being really friendly.
BE CAREFUL WITH THIS COMPANY, YOU HAVE BEEN WARNED!
5 years ago
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