Happy with the engineer, nice and friendly and sorted the problem in no time. However I was advised of the likely cost if certain extra work was to be done, but wasn't told that the work was being carried out there and then! I literally did not have time to think or discuss the likely cost. I thought it was just a quote now they had found the fault. In all honesty I couldn't afford it but it was too late, the work had been done and I somehow had to foot the bill. Nice chap, but the whole process seemed very pushy and now out of pocket at Christmas.
5 years ago
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