Not sure they are value for money. Cost nearly £400 for a new aerial and call out and when checked on-line can be sourced much cheaper. Explains the persistency in trying to contact me following my contact to them. Didn’t like the policy for payment - they don’t email invoice post visit and insist on payment whilst engineer is on-site. The engineer who attended was obviously a subcontractor. No issue with his customer service, my issue is the charging and invoicing policy. Next time I will explore local specialist and prices. Unlikely I will use again.