Contacted them around lunch time asking for an aerial repair. They took my details and gave me an appointment for the Friday afternoon anytime up to 6pm and told engineer would call 30mins before arriving. We stayed in all afternoon waiting. I was out walking the dog when I received a call about 5.15pm to tell me that the engineer would not be able to attend that day. I was asked if I would like to reschedule for Saturday but I declined as I was not prepared to cancel plans again.
5 years ago
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