Had chat online at midday yesterday, was called back in minutes and appointment made for first thing THIS MORNING! At 8.15 a lovely local guy called Lee turned up and diagnosed the problem in minutes. Needed a new coax cable £3 fitted, checked everything’s else was OK and gave me some good advice going forward. To say I am impressed is a huge understatement. When you hear of all the ways you can get taken for a ride and I am a 71 yr old woman I could not have had better service. Could not recommend more highly and company card safely stored for the future!