DO NOT USE THIS COMPANY. I asked for a free estimation for aerial signal problems and was told they would come out for a "diagnostic". They then charged me £60 stating I needed a new aerial which I already knew. On top I was told a new basic tv aerial would cost £265! I declined. But they still charged me £60 for the "diagnostic" which I was fooled into believing was a free quote/estimation. Be aware of this trick this company uses. I have complained but basically was told a "diagnostic" will cost £60 mo matter what. I feel I have been ripped off and hoodwinked. My recommendation is do not use this company.