I phoned up what I thought was a local company and was told that an engineer would be with me the next day. No call and no show. The engineer eventually came 3 days later at 8pm. Using my remotes he re-tuned my TV to the correct transmitter which took all of 20 minutes. He then presented me with a bill for £70.80. Actually he did say £59 and then added, quietly, plus VAT. He couldn't take payment that night so received a phone call the next day from the office. I asked if they would adjust the charge as I felt that £70.80 was rather excessive. They wouldn't budge! I did argue that they should quote a price including VAT as this was very misleading. The job was OK, still having a slight problem, but their pricing does seem rather excessive. I would use a local guy in future.