I was initally very happy with the service as the first item on my order was delivered very quickly and well packaged but the other item was out of stock for a month which I was informed of by email. I decided to wait for it but was not happy that I did not hear anything for over two weeks after the due date so I had to contact the company myself only to be told the item would be available by the end of that week. I still did not hear from the company so had to call again, I then decided to change to a different fitting which was cheaper which was delivered the next day which I was happy about. I was told I would be refunded the difference but I am still waiting at the moment but do not feel confident I will get the refund without further phone calls. After this experience I would not use this company again, which is disappointing as I thought they had a good website with lots of choice and good prices and free delivery, but unfortunately this has put me off using them in the future.