Worst and Very Unprofessional Car Insurance (Zero Star) I had an accident on 1st of March 2022 and it was not my fault. It has been 17 days since the accident has happened my claim is still pending and has not been through to their engineer to approve the repair work. In Policy, I was told that a courtesy car will be provided in but when I asked it for, I was told by the Ageas Car Insurance that courtesy car only be provided If I will take my car to Ageas approved body workshop!!!! I have checked their approved body repairers, unfortunately, their approved body workshops (Most of the time) use parts from the aftermarket. I am calling Ageas almost every day to check if their engineer has authorised the repairs but every time call handlers telling me a different story!! no one exactly knows what is going on!!! Yesterday, Suddenly Ageas woke and trying to find a fault in the information provided at the time of adding it to the policy and accident only to ESCAPE from this repair and claim! Questions they are asking me are as under; 1) What did I eat on the day of this accident? 2) If my previous car was having any troubles and why did I sell that one? 3) Why did I change my previous car with this new one? 4) How many £20s and £10s notes I have given to the seller (Audi)? Absolutely bonkers !!! I would not recommend this car insurance company not even to my enemies!!!